The car model did not match the one I booked.

The service was good, but the vehicle was too old (driven 200,000 kilometers). The return policy was a bit strange; you had to fill up the gas at the nearby station and provide the receipt!

When returning the car, there were some scratches on the bumper that didn't affect anything, but they charged me 120,000 yen. Total rip-off. I suspect the car was already like that when I picked it up, but unfortunately, I didn't take pictures then. Plus, the car didn't match the booking.

Helpful customer service, but the car was outdated (no rear-view camera, no cruise control, no USB ports, no Bluetooth).

Good and fast service.

More information could tell customers just for ETC machine rental fee do not included.