SURPRICE RENT A CAR Faro Airport Review: Pickup/Drop-off Excellent, Cleanliness Pleasant, Customer Service Very......

T.Meads

Portugal

Reviewed: Sun, Apr 28, 2019

About SURPRICE RENT A CAR: 9.0 /10

the car was perfect for the two of us, we were pleased with it for a small car very comfortable, it was not clean inside or out, apart from that happy with the car, the only issue I have is the drop off was not clear on my booking papers it said drop off at airport the shuttle driver said to park the car at car park 1 and pointed out where to park, it was not clear on papers from rental desk where to return car it gave a map of location but no return details, this needs to be made clearer, we would use this company again.

About QEEQ: 8.0 /10

dont know about the price drop but were happy with the price paid, booking was easy, will use this site again, thankyou

Mini | Peugeot 108 or similar

1 days rental

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

D.MacDonald

Portugal

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Sat, Sep 28, 2019

“Made us very late getting to our rental place”

About SURPRICE RENT A CAR: 7.3 /10

Waited about 2 hours to get car

About QEEQ: 7.0 /10

M.Briand

Portugal

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Fri, Aug 23, 2019

“Satisfait du site, déçu de l'agence de location de voiture”

About SURPRICE RENT A CAR: 6.0 /10

La voiture était de bonne qualité, cependant on vous laisse avec des pneus sous-gonflés (le voyant s'allume donc peu de temps après) et dans la réserve au niveau de l'essence. Nous avons eu du mal à trouver le lieu de récupération de la voiture, sachant que c'était une navette qui nous emmenait au lieu réel de récupération (6-7 min de route). Nous avons mis une heure et demie ensuite au guichet pour finaliser les démarches (problèmes de communication, caution ÉNORME de 1875 euros pour le véhicule qui nous a fait dépasser notre plafond bancaire et donc ne faisait pas fonctionner la carte !). Déçus.

About QEEQ: 8.0 /10

Le site a parfaitement fonctionné pour la réservation du véhicule, les prix sont très abordables, aucune difficulté dans mes démarches. Je recommande.

S. Pristavu

Portugal

1 days rental

Compact | Fiat 500l or similar

Reviewed: Sat, Jun 15, 2019

“Probably the worst experience”

About SURPRICE RENT A CAR: 6.0 /10

Worst experience in the past 10 years. I was refused to pay by debit card and given no option but to buy again the insurance at double the price I already paid online- €15/day because I didn't have a credit card. Charged an out of hours fee for dropping off the car before 8:00. Pushed into hiring a tag for motorway at €1.85/day when I had to pay the tolls anyway and could have done without it as you could pay with cash or card at pay points. I felt bullied and ripped off. Only had a Toyota Aygo with no cruise control, no parking sensors no key remote lock, but I paid the price for a large premium car. Never ever will use this company nor reccomend to anyone.

About QEEQ: 10.0 /10

The booking was all right- all good and thank you for all the options and smoothness of the booking.