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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3176439356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3176439356
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Reviewed: Thu, Aug 4, 2022
About Hertz: 9.0 /10
Customer reception was a little dodgy. I was pressured to pay for an upgrade. The company didn't actually have the compact vehicle I had booked, but did not disclose this. I persevered with my booked smaller vehicle and the company rep had to admit that they could only supply a larger vehicle (for no extra cost). The vehicle also had some cosmetic damage that was not disclosed. I had to take my own photos to prove to Hertz that the vehicle had some damage that their own pre-rental inspection did not show.
About QEEQ: 10.0 /10
Excellent service - will use it again!
Economy | Suzuki Swift or similar

Relevant Reviews on Hertz MELBOURNE DT

Kent Stephens

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Reviewed: Wed, Feb 20, 2019
“Great Ocean Road”
About Hertz: 10.0 /10
Overall service was good, everything went smoothly.
About QEEQ: 10.0 /10

Lewis Bartholomew

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Reviewed: Wed, Feb 13, 2019
“Melbourne - Great Ocean Road - Twelve Apostles”
About Hertz: 4.0 /10
They took a $200 deposit from me without mentioning when it would be refunded. My friend rented from the same company and wasn’t charged a deposit, so it felt unfair.

Will Harper

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Reviewed: Sun, Mar 18, 2018
About Hertz: 2.0 /10
Extremely dissatisfied, very unpleasant.

Berg Onions

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Reviewed: Mon, Sep 25, 2017
“Melbourne - Great Ocean Road - Twelve Apostles”
About Hertz: 10.0 /10
Very satisfied, both pick-up and return were very convenient
About QEEQ: 10.0 /10

Victor Forster

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Reviewed: Thu, Feb 14, 2019
About Hertz: 10.0 /10
Great experience! The rental shop is very close to the train station and the famous graffiti street. The staff was very nice! We had already purchased full insurance through the app, and the staff didn't try to upsell us. I asked if I could return the car at 6 PM (our order said to return it by 5 PM), and she said it was fine as long as we returned it before 9 AM the next day. We just needed to refuel and park the car. It was wonderful! Because of this, we had a leisurely two-day drive on the Great Ocean Road and enjoyed ourselves a lot.
About QEEQ: 10.0 /10

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