Excellent!

The pick-up point is not at the airport, you need to take a shuttle bus which comes every 15 minutes. If you miss it, you'll have to wait in the cold for a long time, especially during winter. I recommend not renting at this spot if you're in Dublin. Moreover, the car provided was poorly equipped! It was an older Suzuki without cruise control, had a poor sound system, and the gear shift felt mediocre.

There was no information on what type of fuel was needed, and there was no vehicle manual inside the car. The lack of detailed instructions makes it less user-friendly compared to car rental services in other countries like Japan.

The on-site process required a deposit, unlike the instruction indicating zero payment. The staff member had a heavy accent and was unclear in his explanation. One night, we forgot to turn off the lights, which drained the battery. We contacted the store but were given the wrong assistance number. Despite repeated calls, they insisted on the incorrect number or suggested we call a nearby return location, which was closed on Sunday. Eventually, we sought help from the hotel and managed to contact AA Roadside Assistance for a jump start.

We arrived early and had to wait an hour for the car. It wasn't the car booked but it was comparable. We had to pay £50 extra because of the lack of a credit card PIN number which was outrageous.

Great service . Staff let me use their phone when I had problems with my payment.