Excellent service, hassle free

We spent half an hour trying to get the correct number for the Brisbane group, once we got a whole of them the man on the phone couldn't hear me so when the pick up come he got mad and said I gave him 10 different name I gave him one.....once there the same guy who picked us up wouldn't listen to us that we paid for the full insurance thought easy, and that they didn't have anything to do with easy if we wanted full insurance we had to pay them very rude through the whole experience check in check out.

取扱店が間に入った形を聞いて、保険などが二重にかかったのは、いかがかと思います。

Car was old and in terrible condition. Our contract stated remote locking but the key was broken and with 3 kids this was not ideal. The car had a broken front bumper and other damages around the car. Customer service was really poor. One agent (the car washer) abused my wife and was very confrontational. Reported it to head office (as the car washer told us to) and Dean who we spoke to was very helpful. The car, whilst old, did run well and was the model we booked (just a pity about the locking system being broken and the agents not being bothered).

i had few experience of car rental company in Qld, Cut Price car Rentals provides the best service so far. I am very impressed. Thanks for the first day young gentleman from cut price car rentals, he did help us a lot. We appreciate him for this. This is critical for our holiday.

Need to have a person in the office who has better customer service experience