Excellent

Convenient, simple pick-up and drop-off process, good service.

The guy who received us was very friendly. Even though he knew we had a phone map, he kindly told us there were two routes to the hotel and gave us a map book.

No issues only one things there was not English translation onto some car documents

We were upgraded to a larger car. It was dark so we could not check the bodywork with confidence, so checked it the next day in daylight and found minor dents from previous users. I photographed them and sent them to Surprice who replied promptly with thanks and confirmation that we would not be affected. Upon return, staff were gushingly helpful and pleasant. A positive contribution to the holiday experience.

phone numbers were incorrect and need changing.