Has been horrific starting from getting the car thru credit card used for transaction.

Pick up process is extremely slow during busy times.

They had no car for us! And other people were dismissed as well due to shortage of cars!

Easy process

easy and cheaper rate

The car had mechanical issues which cannot be identified by the visual inspection upon first receiving the keys - the left front wheel had a major vibration and rattling noise when driving between 30-40 km/h. The car was not clean - windows all round were greasy and dirty, boot lining was muddy. The counter staff had very average service - all necessary paperwork is done but it felt like they all rather not be working on both days of picking up and dropping off the keys.

Like: It was my first time to drive in Australia and we had to go from Melbourne to Mildura to visit a family friend. Talk about baptism by fire! Luckily, renting a car from Atlas was stress-free. The staff were friendly and very accommodating. They made our trip possible and one to remember.