The method of using the air conditioning in the vehicle was unclear.

Europcar charged us additional $43 for additional driver which wasnt mentioned when we booked. We took insurance from Easyrentalcars which Europcar stated we need another from them because excess of $7900 is charged in any case. No clarity in the process. Rest it was easy online and got a nice Car

Europcar charged us additional $43 for additional driver which wasnt mentioned when we booked. We took insurance from Easyrentalcars which Europcar stated we need another from them because excess of $7900 is charged in any case. No clarity in the process. Rest it was easy online and got a nice car

Instead of Kia, we were given a Suzuki Swift GL, which has a very low wheelbase, causing bumpy scraping in the many speed breakers around Hobart. The complimentary GPS was very useful, though we had our own, which we didn't had to use.

Good service as usual, our 4th hiring in the last 12 months.

Very helpful counter staff.

GPS did not work properly - counter staff arranged a no quibble refund.