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Renting a Thrifty van is the ultimate choice if you are expecting a comfortable yet exciting road trip. Thrifty enjoys great a reputation for van rentals. Standing out for its ample seating and storage space, the van gains much popularity among business and leisure travelers. Anywhere you are travelling, it is convenient for you to pick up a van at the Thrifty counter and then hit the road to enjoy your new ride!
QEEQ has partnered with Thrifty to provide the best deal for your next trip worldwide. We promises the best rental deals secured by our lowest price guaranteed policy. If you come across any problem when you book a Thrifty van rental with QEEQ, feel free to contact us for our 24/7 customer services.
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Vehicle condition
0.0Vehicle cleanliness
0.0Spaciousness
0.0Counter staff
0.0Pick-up location
0.0Drop-off location
0.0Pick-up time
Drop-off time
10
Perfect
Counter and garage staff allow me to choose the car make and model inside the category I booked.
Miami
Reviewed: May 22, 2025
10
Excellent
Excellent service experience and high efficiency.
Queenstown
Reviewed: May 20, 2025
8
Very good
The process is simple, just confirm the contract details before signing. Once you get the rental form, find the designated parking spot, the keys are in the car, and you can drive off.
San Francisco
Reviewed: May 20, 2025
10
Excellent
The store location is convenient.
Ayers Rock
Reviewed: May 19, 2025
10
Excellent
Satisfactory, efficient, no hidden charges.
Chiang Mai
Reviewed: May 19, 2025
10
Excellent
Satisfied
Seattle
Reviewed: May 18, 2025
10
Excellent
Very satisfied.
San Francisco
Reviewed: May 18, 2025
2
Poor
A very poor car rental experience! There were constant upselling and model upgrades, and they charged me for the upgraded model without my confirmation. When I noticed and questioned this, they said they would refund it within two days, but it has already been four days and no refund has been made. When I firmly declined the upgrades and their additional services, they told me the car I booked was no longer available and I would need to wait one or two hours. Truly terrible service.
San Francisco
Reviewed: May 18, 2025
10
Excellent
Very quick and convenient.
Seattle
Reviewed: May 17, 2025
10
Excellent
Excellent
Houston
Reviewed: May 17, 2025
10
Excellent
Very good.
Chicago
Reviewed: May 16, 2025
8
Very good
Booked the basic package with no additional insurance on QEEQ, but purchased full insurance on-site. The cost was roughly the same, paying 800 Thai Baht for three days of full coverage. With full insurance, there was no mental burden, and car return was completed instantly. The only disappointing issue was that I was charged twice with a temporary authorization of 5,000 Thai Baht. Not sure if it was intentional or accidental—only noticed later through SMS. I specifically mentioned this to the counter staff during the car return.
Phuket
Reviewed: May 15, 2025
10
Excellent
Satisfactory
Hawaii - Oahu Island (honolulu)
Reviewed: May 15, 2025
10
Excellent
The overall service was great, and they even upgraded the car model. The vehicles are all quite new with low mileage. I'll choose this company again next time.
Clark
Reviewed: May 15, 2025
10
Excellent
Excellent service and great attitude. Will definitely rent here again next time.
Melbourne
Reviewed: May 13, 2025
10
Excellent
Easy pick-up and return process.
Hobart
Reviewed: May 13, 2025
10
Excellent
Very satisfied, it can fit 3 26-inch suitcases and 2 20-inch ones.
Christchurch
Reviewed: May 13, 2025
6
Average
They insisted on charging me a 500 cleaning fee for smoking. There was no prior communication, and the inspector just deducted the fee directly. This is very frustrating. Customer service is now involved to handle it.
San Francisco
Reviewed: May 13, 2025
10
Excellent
Very good.
Christchurch
Reviewed: May 12, 2025
4
Average
When I arrived at the counter, they immediately told me the car model I booked was unavailable. The replacement car was a size smaller. They claimed all the remaining cars were reserved, clearly trying to take advantage of me. Additionally, they had no idea how to register two drivers for the same car, meaning I paid extra for a second driver for nothing. The rental and insurance documents didn’t reflect the second driver feature. They also said the car had CarPlay, but it came without a connection cable. When I asked at the counter, they told me I had to provide my own cable. In the U.S., you can't go anywhere without map navigation, so I was very frustrated. Fortunately, I had purchased full coverage insurance, so the staff couldn’t upsell me on additional insurance. After multiple negotiations, they waived a $25 fuel fee for me.
Dallas
Reviewed: May 12, 2025
4
Average
It was past 3 a.m. when we landed at the airport, but thankfully the rental office operates 24 hours. After completing the paperwork, we took their shuttle van to the parking lot outside the airport. We waited for more than 10 minutes while the driver was just nearby smoking and not moving. When I tried to communicate, the driver didn’t speak English. He used Thai to translate to Chinese, but it still didn’t make sense. Eventually, he started driving. The ride to the parking lot took about 10 minutes in total. It was raining at the parking lot, and there wasn’t a sheltered area for us, so we had to quickly take photos to document the car’s condition. They upgraded the car model for us (which I only realized later since they didn’t inform me). The strange part was after driving out, I discovered the rear seatbelt didn’t work. The next day, I contacted the rental company’s customer service in a group chat to report the issue. The representative seemed apologetic and informed the branch, but their solution left me very confused. That evening, the branch sent someone to deliver the car model I had originally booked. As I mentioned earlier, I had already been upgraded without knowing, so at this point they were giving me my original booking back. However, I felt that since the upgraded car had issues, they should replace it with one of a similar level or price. The replacement car was worse than the car I was already using, even though its rear seatbelt was broken. I requested to keep the upgraded car, but the branch refused and insisted on taking it back. Here’s where it got really odd. They took the upgraded car away without informing me, and my child’s stroller was still in the trunk. When I contacted the rental company’s customer service, they reached out to the branch, but the branch told me to go to their location to pick it up myself. Their office was dozens of kilometers away from my hotel. The way they handled the issue was extremely rude and unprofessional.
Bangkok
Reviewed: May 12, 2025
4
Average
I have rented from Thrifty several times at this location, but this was the most disappointing experience. After a late-night flight, the queue was long, and the Indian staff member aggressively upsold extras and insisted we pay for an upgrade. In the end, the car we received had a broken air conditioner.
Los Angeles
Reviewed: May 12, 2025
10
Excellent
Very satisfied.
San Francisco
Reviewed: May 12, 2025
6
Average
The mileage included in the rental is too limited, and the cost is too high.
Ayers Rock
Reviewed: May 11, 2025
10
Excellent
Very good.
Dubai
Reviewed: May 11, 2025
10
Excellent
The service attitude is excellent, and the reception staff are very patient.
Melbourne
Reviewed: May 10, 2025
10
Excellent
For actual service, just go with Hertz. In Queenstown, renting a car requires queuing for the paperwork, but both pickup and drop-off are relatively convenient when using Hertz directly.
Queenstown
Reviewed: May 9, 2025
8
Very good
The service is average.
San Diego
Reviewed: May 9, 2025
10
Excellent
The staff at the store and the guy who escorted us to pick up the car were very friendly.
Phuket
Reviewed: May 8, 2025
10
Excellent
Overall experience was good.
Casablanca
Reviewed: May 7, 2025
10
Excellent
It's okay.
Bangkok
Reviewed: May 7, 2025
10
Excellent
Attentive, good attitude, no additional charges.
Phuket
Reviewed: May 7, 2025
6
Average
The service was generally fine, but I encountered issues during pickup. It took a long time to resolve. I had originally reserved a 12-seater vehicle, but at the time of pickup, they said it was unavailable and only offered a 7-seater.
San Francisco
Reviewed: May 6, 2025
10
Excellent
Satisfied
Houston
Reviewed: May 6, 2025
10
Excellent
Both pickup and drop-off were very easy and took almost no time.
Miami
Reviewed: May 6, 2025
10
Excellent
Very satisfied, the car was very clean.
Chiang Mai
Reviewed: May 6, 2025
8
Very good
Satisfied. It would be even better without additional upselling.
Seattle
Reviewed: May 6, 2025
10
Excellent
Very satisfied. When picking up the car, I upgraded to a premium SUV for an extra 15 CAD per day, which offered better driving comfort and more powerful performance. Locals in Canada tend to drive over the speed limit, but it doesn't feel overly dangerous. Additionally, they are courteous to pedestrians and drive civilly, making driving relatively safe. Hopefully, I won't receive any fines in the next 15 days.
Calgary
Reviewed: May 6, 2025
10
Excellent
Very good, located at the domestic departure terminal in Phuket, easy to find.
Phuket
Reviewed: May 6, 2025
10
Excellent
Patient and attentive.
Abu Dhabi
Reviewed: May 5, 2025
10
Excellent
Very satisfied.
Chiang Mai
Reviewed: May 4, 2025
10
Excellent
Good service
Toronto
Reviewed: May 3, 2025
10
Excellent
Very satisfied
Phuket
Reviewed: May 2, 2025
8
Very good
Very satisfied! Slightly unclear about the Toll charges.
San Francisco
Reviewed: May 2, 2025
6
Average
Too few staff at the pickup location, resulting in long wait times. The staff were not very patient. Booked an SUV but was given a sedan without any prior notification.
Orlando
Reviewed: May 2, 2025
2
Poor
The car I rented had already run 130,000 kilometers, and it broke down halfway. The rental company offered no compensation, and I wasted half a day calling for a tow truck.
Bangkok
Reviewed: May 1, 2025
6
Average
Low price, no need to discuss the service.
Houston
Reviewed: May 1, 2025
10
Excellent
The service was very satisfactory.
Bangkok
Reviewed: April 30, 2025
10
Excellent
Good, no upselling.
Abu Dhabi
Reviewed: April 30, 2025
10
Excellent
Very good. Although the car had some collision marks, it was very clean and reasonably priced. All marks were documented.
Bangkok
Reviewed: April 29, 2025
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