SOVOY is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on QEEQ for a SOVOY rental, simplifying the process while maintaining the standards SOVOY is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from SOVOY, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner SOVOY, QEEQ promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
/10
Vehicle condition
4.0Vehicle cleanliness
3.8Spaciousness
4.3Counter staff
3.2Pick-up location
3.1Drop-off location
4.0Pick-up time
Drop-off time
2
Poor
It was difficult to find the pickup and drop-off locations.
Marrakech
Reviewed: January 10, 2024
10
الخدمات جدا رائعة واسعارهم تنافسية
ما شالله الشباب جدا متعاونين ويحاولو خدمة العميل
Casablanca
Reviewed: November 21, 2023
5.3
never again
the company didn't arrange the car for pick up at booked location. The location show on google map is incorrect and the staff who responsible for answering the phone incapable of English. The car then relocated from airport branch which is an hour away and totally wasted me 2 hour for pickup. The car came EMPTY tank and I mean real EMPTY. I fill the tank for almost 37 litres which is the size of the tank. Horrible experience
Casablanca
Reviewed: November 11, 2022
6
Average
Sovoy car rental company is inefficient; had to wait for an hour.
Casablanca
Reviewed: November 22, 2021
6
Average
Good!
Casablanca
Reviewed: July 31, 2020
8
Very good
Service was good, but be cautious of small tricks.
Casablanca
Reviewed: February 16, 2020
6
Average
Casablanca is the only location, so if the car breaks down, you have to drive a long way back, which is inconvenient.
Casablanca
Reviewed: February 4, 2020
10
Excellent
Accueil excellent, personnels très sympathique, service parfait ! Je ne peux que recommander les services et prestations de la société de location de voitures Sovoy ! Un grand remerciement ! Philippe
Casablanca
Reviewed: December 24, 2019
6
Morocco Road Trip
At the time of handover, the staff did not speak English and gave no explanation about the car's condition. When I found the car to be old and dirty and requested a replacement, the staff said there was no other option.
Casablanca
Reviewed: October 16, 2019
4.3
Average
There is a disconnect between the site and the office where I picked up the car rental. I was told by the office in Morocco that car description in that EasyRentCars site are not accurate, so they gave a car with almost no gas and no AC, no radio, no functioning USB port. The car rental was a junk ( bad tires, no ac, seats with cigarette burns, and bad smell, etc ...)
Casablanca
Reviewed: October 15, 2019
8
Casablanca - Marrakech - Ouarzazate - Merzouga - Ifrane - Fes - Tangier - Rabat - Casablanca
The office staff speaks English, but the person guiding to the parking lot has only basic English skills, or sometimes none.
Casablanca
Reviewed: October 7, 2019
2
Poor
Attached are the vehicle order and credit card transaction records. The rental company didn't give me the final payment receipt (nor did they charge a deposit). The rental agent didn't speak any English and tried to overcharge me. They didn't have the car ready and had to contact someone to bring a car, which shouldn't have been rented out. They kept me waiting for two hours, and to avoid delaying my schedule, I had to take it. This ruined the entire trip with constant worry.
Casablanca
Reviewed: September 30, 2019
10
Happy
The front desk was so professional. Good costumer service.
Casablanca
Reviewed: September 20, 2019
2
Very bad experience
They refused to give me the car pretexting that my credit card is not working, although I have an international credit card with a limit higher than $10,000. Over the past years I rented a car many time and this was the first time I have been refused a car. You should seriously filter your partners as I am suspecting your partner of wrong doing. I am wondering how much cancellation you guys got from this partner. I managed to book another car from one of your partner’s competitors and surprisingly my credit card worked perfectly as you can see on the attached pictures. I already opened a case for that.
Casablanca
Reviewed: September 5, 2019
2
Poor
The staff at the Casablanca airport rental car location were very unprofessional. During the car pickup process, they were extremely slow, even with several customers waiting in line. They couldn't process my credit card and didn't check their POS machine or acquiring bank. They just asked me to verify my card. After I confirmed that my card was fine, they said there was nothing they could do. I had to ask the rental platform for help, and only after they called the rental company's upper management did the staff start taking action. It turned out that the issue was with the bank's authorization settings on the POS machine. What should have been a 20-minute process took two and a half hours, severely affecting my schedule. By the time I reached my hotel in Marrakech, it was already night. The rental company's service was incredibly arrogant and their professionalism was abysmal. Moreover, the staff spoke very little English. How can the rental platform partner with such a company?
Casablanca
Reviewed: September 1, 2019
4.3
EasyRentCars sérieux savoy car une honte
Oui très longtemps aucun panneau 3 personne autour d un véhicule en train de fumer et de se foutre de la gueulle du client voiture non conforme à la réservation il me demande de faire 200km jusqu’à Casablanca pour récupérer le véhicule commander
Marrakech
Reviewed: August 31, 2019
4
I didn't get the service that I paid for
The car was not available at Marrakech airport on my arrival for unknown reasons. I had to wait over 3 hours and half in the heath at the airport to get a different car from the one I've booked. I could get to a business appointment in the north of morocco because of the delay. On the way back to Marrakech I had a random police check. the car's MOT was not done and I had to spend 30 minutes negotiating with the police to let me go. The car servicing light kept flashing for the whole two weeks as it needed servicing. I'm looking into asking for reimbursement of the rental money as I consider that the service that I had is not worth what I've paid at all.
Marrakech
Reviewed: August 21, 2019
9.7
Excellent
La voiture était neuve et de catégorie supérieure. Rien à redire sur le service ou la voiture. Personnel sympa en prime.
Casablanca
Reviewed: August 19, 2019
10
Recommendation. Very good agency. High quality cars in best condition.
Recommend to all. Really very good company.
Marrakech
Reviewed: August 6, 2019
5
Manque de professionnalisme
Pas de comptoir. Nécessité d'appeler la société Sovoy à 3 reprises pour savoir où récupérer la voiture. Personnel qui arrive 35 min en retard. Voiture OK mais réservoir quasi vide.
Marrakech
Reviewed: July 25, 2019
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