As an American car rental company, Avis has great experience in car rental service in the United States. In Phoenix, Arizona, Avis operates over 20 rental locations in and around the city, most of which open at 8:00 a.m. and close at 8:00 p.m.
If you arrive at Phoenix Sky Harbor Airport, take the shuttle to the Rental Car Center to find the Avis rental counter. This branch is opened 24/7 throughout the year. However, if you find the counter closes just proceed to the Avis Preferred booth for assistance. Avis also has other branches located in the city such as the ones at Bell Towne Plaza, DoubleTree Paradise Valley Resort and residential districts such as Tempe. All our offices are ready to meet your travel needs.
Pick up a car rental at Avis Rent a Car in Phoenix now and you are ready to explore the fabulous restaurants, catch the vibrant nightlife or visit the Phoenix Convention Center. Whatever you are planning, we are here for you. QEEQ has partnered with Avis to customize your rental package to meet your specific needs. Whether you prefer a four-wheel-drive vehicle heading to the mountains, or a family-sized SUV for your summer vacation, you can find the best deals on QEEQ. If there is any problem with your Avis car rental in Phoenix, please contact us for our 24/7 online customer service.
View On Map/10
Vehicle condition
7.0Vehicle cleanliness
6.1Spaciousness
7.0Counter staff
6.8Pick-up location
6.1Drop-off location
6.8Pick-up time
Drop-off time
7
Car ran good just way too much compared to Chevy Tahoe
They didn’t have the vehicle I ordered
Phoenix
Reviewed: October 24, 2024
9.7
Easy process, fast pick up and drop off, friendly staff
Easy process, fast pick up and drop off, friendly staff
Phoenix
Reviewed: May 10, 2024
9
Overall very good experience and will use again
I had a little bit of difficulty finding the correct AVIS rental desk for picking up the car, but once I got there I didn't have to wait long. The selection of cars available was good and I ended up getting a larger sized car than my booking, so was happy with that. The process from here was smooth. The car was nice, with all the features I needed. Dropping off was easy.
Phoenix
Reviewed: May 6, 2024
10
Great reliable car and excellent speedy service from the counter staff
All went very smoothly- got the car I wanted which was a pleasure to drive.
Phoenix
Reviewed: May 5, 2024
9
Excellent.
Avis people were extremely helpful and friendly.
Phoenix
Reviewed: April 4, 2024
10
Easy and simple process
Everything was good, love how easy it was from the lady at the counter to drop off
Phoenix
Reviewed: March 31, 2024
8.7
Efficient with no disappointments
Avis didn't have the type of car I requested but made up for it with a better car.
Phoenix
Reviewed: December 12, 2023
5.3
Disappointing, QUEEQ ok but Avis staff and lack of office support TERRIBLE
The counter staff, female was off hand and rude and very poor customer service. We ordered a Ford Edge or similar, a small/medium SUV and she drove out with a large oversized SUV Chevrolet Traverse. She told us it had internet and never gave us the password. We tried to call Avis several times and got no help. The huge Chevrolet still had rubbish in it from the previous renter and was dirty on the inside especially the windscreen. It had 68,000 miles on it. It was a gas guzzler and we spent an extra $200 on gas because of the car we were given, and didn’t order. The whole experience was frustrating and annoying. If the Avis employee in Phoenix had done her job properly, none of this would have happened. Extremely disappointing, the car was way too large fir our needs and turned out to be very expensive.
Phoenix
Reviewed: December 9, 2023
9.3
Near-perfect experience
Car had previous renters tickets in the centre console which wasn't great. Otherwise a clean and great car.
Phoenix
Reviewed: September 4, 2019
6.7
Average
The Avis staff at Phoenix pickup fraudulently tried to charge me for breakdown cover in the full knowledge that it was covered by package. I only managed to get it refunded by having an argument with the manager at the return location.
Phoenix
Reviewed: May 26, 2019
6
Average
I booked a Chrysler 300 (or similar), but at the AVIS counter, we were informed that the car Rent-a-Car booked for us wasn't of that class, and they showed us the system page. Therefore, they could only offer us a Chevrolet 4-seater or a similar model. The agent told us that if we wanted to get the Chrysler 300, we needed to pay for an upgrade, otherwise, we could only get a 4-seater. Although Rent-a-Car's customer service promised to handle this issue after our call, AVIS froze a portion of our card funds and later sent us a bill at the end of the trip...
Phoenix
Reviewed: June 29, 2018
2
Poor
A serious issue hasn't been resolved for me
Phoenix
Reviewed: October 31, 2016
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