AMIGO-AUTOS is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on QEEQ for a AMIGO-AUTOS rental, simplifying the process while maintaining the standards AMIGO-AUTOS is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from AMIGO-AUTOS, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner AMIGO-AUTOS, QEEQ promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
/10
Vehicle condition
7.9Vehicle cleanliness
7.5Spaciousness
7.1Counter staff
5.3Pick-up location
3.9Drop-off location
5.8Pick-up time
Drop-off time
2
Poor
I waited for the company's shuttle at the airport for two hours, but it never showed up. When I called the rental company, they told me that they had stopped their service due to the pandemic. I asked why they didn't inform me beforehand, and they said they had notified Zuzuche. When I inquired with Zuzuche, they were also unaware. It took thirteen days after starting a claim to receive my refund.
Madrid
Reviewed: April 1, 2020
10
Super service
Fabulous service.
Alicante
Reviewed: February 22, 2020
9.3
Straight forward and smooth
Location of pick up at Alicante airport is a bit difficult. Once found, we had to wait a bit for the mini bus. The mini bus took up straight to the door to be greeted by a gentleman who told us to go and get a ticket. Check in was smooth and straight forward. No hard selling!! Which was a major bonus. Car was in great condition, practically new. Would recommend.
Alicante
Reviewed: December 8, 2019
3.7
Painful
Prepare to wait a LONG time to pick up your car, and for there to be no signs at the airport to get you to the bus.
Mallorca
Reviewed: October 8, 2019
7.3
Long cues otherwise all ok
Renting was ok although it took 30mins for the shuttle bus to arrive and 1h for the guys to give me a car, there was a long cue and I think it was managed poorly in terms of personnel, time, and space (too crowded).
Barcelona
Reviewed: October 7, 2019
8
Ok, would use again.
Fairly lengthy delay on pick-up, car ok but a lot of minor scuffs and scratches. Drop-off fine with no delays.
Mallorca
Reviewed: September 18, 2019
7.3
The pick up location needs to be signposted!
The pick up location is extremely difficult to find. There is no sign up whatsoever for Amigo. This needs to be addressed urgently as we spent over an hour trying to find it.
Alicante
Reviewed: September 6, 2019
6
Poor, rip off, miss information.
This company sold me insurance I didn't need. I had to purchase it or I couldn't take the car
Malaga
Reviewed: August 18, 2019
6.3
I still haven't got my deposit back and you're asking for feedback? We were hit with 15e pd extra
No hidden extras and give me my money you're holding
Mallorca
Reviewed: August 8, 2019
6.7
Disappointed
Love the car, customer service disgusting, made us wait over 1 hour for the keys when they where already in the office waiting to be given to me, tried selling me more insurance and tried scaring me just in case I crash. Need signs outside their company so you can find the place.
Mallorca
Reviewed: August 5, 2019
4.7
A éviter ou faire preuve de prudence
La personne au guichet en plus d’être peu agréable a voulu nous vendre des assurances supplémentaires. Quand nous avons refusé, car nous avions déjà l’assurance Axa, il s’est montré arrogant en nous disant que la moindre rayure serait à notre charge car l’assurance ne nous couvrait pas du tout. Il a beaucoup insisté pour nous montrer les tarifs de l’agence en cas de rayure... et en nous recommandant plusieurs fois de prendre l’assurance. Vous faites le Check in seul. La voiture est livré très peu propre. Poussiéreuse et avec des taches de savon. Pour masquer les rayures et les mettre sur notre dos à notre retour ? Nous avons photographié toute la voiture sous toutes ses coutures. Pendant le Check in d’autres clients se sont fait embêter pour une rayure prise en photo mais non signifié sur le papier. Le retour s’est bien passé. Nous sommes tombé sur un agent sympa et agréable.
Mallorca
Reviewed: August 2, 2019
7.7
Lovely car, great value for money. Pick up is by shuttle bus.
The pick up was very difficult as I had received no map or directions and I didn’t know there was a shuttle bus. I used a taxi, who also struggled to find ‘Amigo Autos’ as it was inside a car rental building called OK Car Rentals (confusing).
Malaga
Reviewed: August 1, 2019
8.3
Pretty good
Better car than booked was offfered
Ibiza
Reviewed: July 22, 2019
6
very bad experience
unclear as to where or how to get the transfer bus when found after a phone call ,then quite a wait for it to collect us, then a very long wait to book in to collect the car, collection/booking in process unclear and a very aggressive attempt at upselling by the staff
Mallorca
Reviewed: July 17, 2019
7.3
Good price terrible information
Location was not clear when booking. Required a shuttle bus which was not sign posted. Took over and hour to find and I ended up requiring a taxi. Terrible that this was not made clear at booking. Booked from malaga airport.....Not located at airport at all!!
Malaga
Reviewed: July 12, 2019
5.7
Average
Very misleading with fees and monies
Alicante
Reviewed: July 11, 2019
6
Could have been better
No location to arrange pick up. After tracking down a phone number we found out it had been changed a couple of months ago. On arrival at the company we had to wait over an hour to get the vehicle as only one person was serving despite about 6 on site. The car was bumped, scratched and dirty outside.
Valencia
Reviewed: July 9, 2019
7
No detail where to pick up hire car, I had to call the office then walk to minibus and then wait
Ok cars where who I dealt with
Malaga
Reviewed: July 9, 2019
6.7
Arnaque
Nous avons récupéré une Citroën C3 quasi neuve. Etant donné l'attente au guichet, le monde présent et probablement une pénurie de personnel, nous avons du faire, seuls, l'état des lieux de la voiture. Nous n'avons rien remarqué de particulier mais nous sommes inexpérimentés en la matière. Le séjour s'est déroulé sans encombre. Au retour, le réceptionniste nous signale deux ou trois griffes sur le côté droit du parechoc arrière. Il établit aussitôt un document qu'il nous fait signer en nous l'expliquant en espagnol, langue que nous ne connaissons absolument pas, devant notre incompréhension manifeste, il s'essaie à l'anglais mais nous n'avons compris que par bribes que c'était pour l'assurance. Résultat: une facture de 360€ dont 60€ de frais de dossier Lorsque nous sommes allé contesté auprès de la responsable du site, elle nous a déclaré toujours en anglais mais sur un tempo qui nous a permis de comprendre que la voiture était neuve et que de toute façon nous avions signé le document… Nous hésiterons à l'avenir de louer par un site internet dont les prestations ne nous alertent pas sur ce genre d'aléas, quite à passer par une compagnie française qui dispose d'agences à l'étranger. Le prix d'annonce est attractif mais en définitive nous avons eu l'impression d'être des gogos et des vaches à lait. De plus nous n'avons pas de certitude que les griffes n'étaient pas déjà présentes au départ puisqu'il n'y a eu aucun constat contradictoire.
Mallorca
Reviewed: June 27, 2019
2
There was no amigos car rental at the location specify, they do not work with hertz.
There is no pick up at the location specify. Amigos also did not picked up the phone.
Mallorca
Reviewed: June 24, 2019
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