Alamo Car Rental

El coche estaba en muy buen estado, en el mostrador fue todo muy fácil,

The drop off experience was terrible. During the pick up the car was covered in mud and dust so I couldn’t identify all the scratches or repairs. It’s absolutely acceptance to ‘accuse’ the ownership of any unidentified during pick scratches on me but they showed me a poorly repaired scratch which was done by someone before and painted black paint on it and there were three more same kind of repairs were there along with it. And the Alamo or enterprise.com guy accused one of the repaired scratches on me blatantly. He was trying to say that it’s a scratch made by me at the first later I proved that it’s and it’s an old repaired scratch about 1 cm, he said I made the scratch again exactly on the 1 cm scratch which is mathematically ridiculous. After wasting 30 mins after making few calls with technical team he agree that it’s an old scratch and apologised for wasting 30 mins and causing chaos. I forgot to mention that he demanded a chemical wash for some dust and chocolate on dash board ! Later I cleaned it with some water and tissue infront of him. Moral of the story: 1. Dot accept or be careful while accepting car with must and dust 2. Always take as much as photos and videos for future evidence before taking the car.

Ja

Car in as new condition, quick service and friendly staff member. Not pushy on extra insurance etc

Można śmiało polecić

Nothing to report

Right from the start of rental it was indicating need of engine oil change. The indicator on engine oil efficiency was showing 0%.

Very smooth pick-up process. Helpful staff at pick-up and return locations.

got a lower grade car I would say! Could have paid less for the same car

Excellent vehicle but pick-up was not without its problems. Waited nearly 30 minutes before I got to the desk. Agent was nice and friendly but booking out the car was laborious. Despite being a regular customer and having rented from them 12 days before, agent could not find my details to auto populate the rental agreement and had to do it manually. The drop down menu for UK counties was not extensive (e.g. no West Midlands or Warwickshire) and included a number of towns and cities. Paid a one way fee, which agent verbally confirmed, as car drop off was at the airport. Payment went through but unbeknown to me, agent had keyed in 10 times the fee. At least they refunded the overcharge within 24 hours of being notified!

Jafresi and David were very helpful and very kind. 11 out of 10 for their cooperation.

연료를 사전에 구입하였는데, 다쓰고 초과분에 대하연 환불을 안해 주었음

指定していた車種(日本車)を借りることができたので、安心した。

Good service

Great service as always.

The car was new a 2025 model and the customer service guys were friendly and amazing. The drop off was literally few seconds. He looked at the car while he was approaching and then check the fuel level and only asked if I wanted the receipt printed or emailed. Thats all the time it took to drop off the car.

Les personnes au telephone n ont aucune idee du deroulement a l aeroport

Se nos entregó otro auto al solicitado, pedimos el cambio del similar y salimos con una kicks Nissan

Staff was helpful though it would be a bonus to tell how to find the electric charge port door opening button

Charged 20$ for refueling, feels like too much