From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5355526356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5355526356
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Europcar, Haneda Car Rental

Europcar 500+ ratings, 4 reviews

Tokyo, Tokyo-to, Japan

8.0 / 10 Very good

Europcar - Haneda Information, Car Rental Instructions & Policies

Address

THE ARRIVAL FLOOR OF APT 1 OR 2

Telephone

+81337452822

Pick-up Instructions

The Europcar - Haneda car rental location is located out of the airport

You can arrive of Europcar - Haneda car rental by free shuttle bus.

Arrival at Terminal 1: Please proceed to the south side of the arrival hall on the first floor to find the Times Car counter. Arrival at Terminal 2: Please head to counter number 2 at the arrival hall on the first floor. There are no staff members stationed at the counter. Please use the free phone provided on the counter to contact the store. We will arrange shuttle buses (approximately 20-40 minutes). Departure times for the shuttle buses are subject to the needs of other passengers on the day, so please be patient after calling. This service is provided by Times, a partner of Europcar.

Drop-off Instructions

Please follow the address to drop off the car ( Cars cannot be returned in the Haneda Airport ), and a free shuttle service is offered after returning the car. For International flights, please return 3 hours prior departure and for domestic flights please return 1.5 hours eariler. Car Return Service Branch Address: 144-0047, 3-3-3 Haginaka, Ota-ku, Tokyo (Times Car Rental: Haneda Branch)/ Phone No.: 03-3745-2822 This service is provided by Times, a partner of Europcar.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -20:00
09:00 -19:00
09:00 -20:00
09:00 -20:00
09:00 -19:00
09:00 -19:00
09:00 -19:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + IDP( issued under the 1949 Convention)

Only IDP issued under the 1949 Convention will be accepted. An IDP issued under the Paris Convention (1926), Washington Convention (1943) and Vienna Convention (1968) will not be accepted!

Taiwan Driving License in China + Japan Translation

For customers with driver's licenses issued in Switzerland, Germany, France, Belgium, Slovenia, Monaco and Taiwan are allowed to drive vehicles only when they carry both the original license issued in the above countries/regions and a Japanese Translation of such issued by JAF, or foreign embassies or consular offices in Japan.

For local renters, you need to bring:

Full driver's license issued in Japan

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
To be confirmed
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
To be confirmed
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
To be confirmed
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
JPY 1080/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
JPY 1080/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
To be confirmed

Cross Border

To be updated

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.5 mi from Tokyo Haneda Airport Terminal 1

39.9 mi from Tokyo Narita Airport

Railway Stations

0.2 mi from Haneda Otorii Station

1.3 mi from Kamata Station

3.7 mi from Oimachi Station

Hotels

0.1 mi from Regulus Otorii airport west

0.1 mi from Syforme Keikyu-Kamata

0.1 mi from HISAYO'S INN - Hostel

Other Landmarks

7.3 mi from Tokyo Tower

7.9 mi from Kachidoki Bridge

9 mi from Marunouchi Building

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: 35.5524 139.7361

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Guest Reviews

Total points: 8.0 / 10 Very good

  • Vehicle condition: 2.0
  • Vehicle cleanliness: 2.0
  • Spaciousness: 2.0
  • Counter staff: 2.0
  • Pick-up location: 2.0
  • Drop-off location: 2.5
  • Pick-up time: over 60 mins
  • Drop-off time: 10-30 mins
  • K.Harrison

    Tokyo

    8.3 /10 Very good

    Reviewed: Sunday, December 22, 2024

    We had issues with our IDP which wasn't dated (error by Post Office in the UK) but it took an hour to convince Europcar/Times to accept it was valid. Otherwise the Times staff were helpful and the return drop off details very good.
    Read More >
  • Luther Bruno

    Tokyo

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    The store closed early. We returned to the store around 8:50 PM, and there was no one there. We couldn't return the car, and no one answered the phone. When we called the service center, no one spoke English. Our flight was in the early hours of the next morning, and they actually asked us to change our flight to return the car the next morning. No one was willing to help, so we had to find a local friend to handle it. We've rented cars many times, and this is the first time a store hasn't called to confirm a return when the time was approaching. The store's English communication was also problematic. Our reservation was to return the car from 8 AM to 8 PM, but we picked up the car around 9 PM. We even asked the store if we could return the car at 9 PM, and they agreed. However, on the day of return, they closed before 9 PM. The store's closing time was supposed to be 9 PM. This is really outrageous!
    Read More >
  • Violet Trollpoe

    Tokyo

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    There were many people, waited about 15 minutes, very polite
    Read More >
  • Lionel Johnson

    Tokyo

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellent and professional service
    Read More >
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