From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9989148356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9989148356
logo_img

Ezi, Auckland City Car Rental

Ezi 2000+ ratings, 13 reviews

Auckland, Auckland Region, New Zealand

8.8 / 10 Very good

Ezi - Auckland City Information, Car Rental Instructions & Policies

Address

167 Beach Road, Auckland Central Auckland Central New Zealand 1010

Telephone

+64 9 377 0867 / 0800 545 000

Pick-up Instructions

Auckland City Ezi Car Rental depot is located at 167 Beach Road, Parnell, Auckland City (near Spark Arena).

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -17:00
08:00 -17:00
08:00 -17:00
08:00 -17:00
08:00 -17:00
08:00 -17:00
08:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 100 years old

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Provisional licence is not accepted.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
To be confirmed
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
To be confirmed
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
NZD 50/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
To be confirmed
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
To be confirmed
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
To be confirmed
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
NZD 5/day
capped at NZD 40

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.
Customers need to purchase and bear the cost of vehicle and passenger ferry tickets in advance, please consult local counter staff, there may be additional cross-island service fees.

Ferry Transportation: Allowed

Ezi allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Third Party Liability Insurance Excess:

NZD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

10.7 mi from Auckland Airport

Railway Stations

0.5 mi from Britomart Train Station

Hotels

0.3 mi from Avani Metropolis Residences

0.4 mi from Grand Mercure Auckland

0.5 mi from Star Victoria Serviced Apartments

Other Landmarks

0.5 mi from Sky Tower

1.3 mi from Auckland Harbour Bridge

1.8 mi from Mount Eden Domain

FIND ME A CHEAP RENTAL
Map view of Ezi Store Location
coordinates: -36.8501352 174.7715171

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.8 / 10 Very good

  • Vehicle condition: 2.9
  • Vehicle cleanliness: 2.1
  • Spaciousness: 2.3
  • Counter staff: 3.0
  • Pick-up location: 2.3
  • Drop-off location: 2.3
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • NACHIKETH

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    THANKS EZI FOR AN AWESOME EXPERIENCE... WE HAD A WONDERFUL TIME EXPLORING NORTH NEWZEALAND
    Read More >
  • H.ELGHERIANI

    Auckland

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Good service and friendly team.
    Read More >
  • Anonymous

    Auckland

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Consistently provides quick service for well priced rentals
    Read More >
  • Sebastian Acheson

    Auckland

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Nothing particularly satisfactory.
    Read More >
  • George Anthony

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellent!
    Read More >
  • Bertram Toynbee

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Not bad, a very good company.
    Read More >
  • Tiffany Carl

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The car was new and in excellent condition. The interior was very clean, overall very satisfactory.
    Read More >
  • Max Adam

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The car was very clean
    Read More >
  • Yvette Haydn

    Auckland

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    No Chinese service, couldn't consult on key issues, also incorrect return time on app resulted in extra charges
    Read More >
  • Sabrina Salome

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Satisfied
    Read More >
  • Arno Harriman

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Great car rental company
    Read More >
  • Coral Edward

    Auckland

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    I believe this company purposely charges extra fees. When returning the car, they found a scratch on the windshield in less than half a minute, claiming we caused it. At the time, I didn't have the photos of the car from when we picked it up, so I thought it might have been our fault. Later, we found photos on my wife's phone showing the scratch was already there when we picked up the car. The EZi store clerk in Japan, who found the scratch within 30 seconds, confirmed the photos and assured me we would get a refund, saying they were 100% certain. I confirmed with him multiple times, and he said no additional proof was needed. But now, back in my home country, after waiting the promised five business days, the rental company is denying the refund. I believe they make money off minor damages like these. My advice is to avoid EZi Car Rental or make sure to thoroughly photograph the front and rear windshields. Other damages are usually obvious and don't need as much attention. Don't easily accept charges without evidence, especially for the windshield. Getting a refund is extremely difficult, and they might even go back on their word. However, I have to commend Zuzuche for their responsibility. Always rent through Zuzuche for better protection against such international rental companies' unethical practices.
    Read More >
  • M.Rahim

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    It was a no brainer booking. Quick and easy. Also great deal. Only problem wish they allowed airport drop off
    Read More >

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