Hertz, Madrid Princesa Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Madrid Princesa Information, Car Rental Instructions & Policies

Address

Calle De La Princesa, 9, 28008 Madrid, ES

Telephone

+34647691495

Pick-up Instructions

Pick up address: Calle De La Princesa, 9, 28008 Madrid, ES.

Drop-off Instructions

Return address: Calle de la Princesa, 5, 28008 Madrid, ES

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -20:00	08:00 -20:00	09:00 -17:00	09:00 -17:00	09:00 -14:00 16:00 -19:00	08:00 -20:00	08:00 -20:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 9.3604665 - 27.85 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Maserati Levante Winter-diesel-4wd, Seat Tarraco-diesel, Volvo S60 A4 Perf Volvo S90, Kia Optima, Mercedes S-class, Mercedes E Class, Range Rover Velar, Audi A5 Cabriolet, Range Rover Sport, Bmw X 4 2.0 D, Volvo Xc60, Mercedes Classe V, Clio Cargo Van, Vw Caddy 3m3, Opel Combo Life, Vw Crafter 13m3, Mercedes Sprinter Refrigerated, Crafter 20m3 Bodywork, Renault Trafic, Bmw X5

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

EUR 15/day

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 17/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 14/day

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

EUR 49.59/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 14/day

capped at EUR 84

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 15/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Andorra Austria Belgium Denmark Finland France Germany Gibraltar Italy Show More Andorra Austria Belgium Denmark Finland France Germany Gibraltar Italy Liechtenstein Luxembourg Monaco Netherlands Norway Portugal The Republic of San Marino Sweden Switzerland	EUR 16 per rental

When driving into Portugal please purchase a temporary electronic toll tag at the border in order to drive on Portuguese toll roads.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 670-3500 for other car models.

EUR 670-3500 for Suzuki Jimny,Ford Kuga,

EUR 1015 for Citroen C4,

EUR 1050 for Peugeot Partner,

EUR 1080 for Kia Sportage Or Similar,

EUR 1102.53 for Seat Ibiza,

EUR 1106.78 for Fiat 500l/nissan Juke,

EUR 1110 for Porsche Macan,

EUR 1162.12 for Jeep Renegade,

EUR 1191.92 for Seat Leon Sportstourer,Peugeot 208,

EUR 1200 for Kia Cerato,Citroen C4,Ford Fiesta,Chevrolet Beat,Fiat 500 Cabrio Or Similar,Mercedes Smart For Two,

EUR 1400 for Mini One,Ford Focus,Toyota Auris,Chrysler Pacifica,Peugeot Traveller,Volkswagen T-roc,Skoda Octavia,Skoda Karoq,Vauxhall Mokka,Renault Scenic,Bmw 4 Series Gran Coupe,Fiat 500 Electric,Peugeot 508,Toyota Fortuner,Ford Kuga,Mystery Car Compact Or Larger,

EUR 1500 for Mercedes C-class,

EUR 1508 for Compact Elite,

EUR 1600 for Opel Vivaro,

EUR 1800 for Mini Cooper Cabrio 2 Doors,Volvo Xc60,Audi A3 Convertible,Mercedes C-class,Ford Mustang Cabrio,

EUR 1010 for Kia Rio,Ford Kuga,

EUR 1080 for Ren. Arkana Autom.,

EUR 1200 for Mini Cooper Se,Peugeot E 2008,Vauxhall Corsa E,Fiat 500 Electric,

EUR 1800 for Volvo Xc60,Peugeot 3008,Bmw Serie 2 Active Tourer,Audi Q5 Inc,Jaguar E-pace,Volvo Xc40,

EUR 2000 for Kia Optima,Volvo S60 A4 Perf Volvo S90,Audi A5 4x4 Convertible Gps,Fiat Abarth Cabrio,Mercedes Classe V,

EUR 2800 for Bmw X 4 2.0 D,Range Rover Sport,Toyota Land Cruiser Prado-4wd,Mercedes E Class,Mercedes S-class,

EUR 2200 for Mercedes Glc,

EUR 3500 for Bmw X5,

EUR 3000 for Model 3 Sr-electric,Polestar 2,Model Y Lr-electric,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris,

EUR 750 for Clio Cargo Van,

EUR 775 for Ford Puma Hybrid,Chevrolet Onix Plus Fiat Cronos,

EUR 790 for Vw Golf,Peugeot 5008,Jeep Compass,

EUR 800 for Vw Caddy 3m3,

EUR 805 for Ford Focus Aut,Hyundai Ioniq,Hyundai Kona Hib. Autom.,Citroen C4 Picasso,

EUR 840 for Alfa Romeo Giulietta,

EUR 850 for Crafter 20m3 Bodywork,

EUR 880 for Mini Cooper Cabrio,Volkswagen T-roc Cabrio,Volkswagen Beetle,

EUR 900 for Opel Combo Life,

EUR 950 for Mercedes Sprinter Refrigerated,Vw Crafter 13m3,

EUR 1400 for Mini One,

EUR 805 for Ford Focus Aut,

EUR 1200 for Kia Cerato,

EUR 805 for Hyundai Ioniq,

EUR 1400 for Ford Focus,

EUR 1200 for Citroen C4,

EUR 775 for Ford Puma Hybrid,

EUR 880 for Mini Cooper Cabrio,

EUR 880 for Volkswagen T-roc Cabrio,

EUR 880 for Volkswagen Beetle,

EUR 1191.92 for Seat Leon Sportstourer,

EUR 1400 for Toyota Auris,

EUR 1200 for Mini Cooper Se,

EUR 805 for Hyundai Kona Hib. Autom.,

EUR 1400 for Mercedes A180,

EUR 790 for Vw Golf,

EUR 1200 for Peugeot E 2008,

EUR 1800 for Mini Cooper Cabrio 2 Doors,

EUR 1200 for Ford Fiesta,

EUR 1191.92 for Peugeot 208,

EUR 809 for Suzuki Jimny,

EUR 775 for Chevrolet Onix Plus Fiat Cronos,

EUR 3000 for Model 3 Sr-electric,

EUR 1800 for Volvo Xc60,

EUR 1400 for Chrysler Pacifica,

EUR 1400 for Peugeot Traveller,

EUR 3000 for Polestar 2,

EUR 950 for Mercedes Sprinter Refrigerated,

EUR 1200 for Vauxhall Corsa E,

EUR 1400 for Volkswagen T-roc,

EUR 1400 for Skoda Octavia,

EUR 1400 for Skoda Karoq,

EUR 1080 for Ford Kuga,

EUR 1800 for Peugeot 3008,

EUR 1400 for Vauxhall Mokka,

EUR 950 for Vw Crafter 13m3,

EUR 805 for Citroen C4 Picasso,

EUR 1400 for Renault Scenic,

EUR 790 for Peugeot 5008,

EUR 1400 for Bmw 4 Series Gran Coupe,

EUR 1800 for Bmw Serie 2 Active Tourer,

EUR 1800 for Audi Q5 Inc,

EUR 790 for Jeep Compass,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for Kia Optima,

EUR 2200 for Audi A6,

EUR 2800 for Bmw X 4 2.0 D,

EUR 2800 for Range Rover Sport,

EUR 2800 for Toyota Land Cruiser Prado-4wd,

EUR 2000 for Volvo S60 A4 Perf Volvo S90,

EUR 1200 for Chevrolet Beat,

EUR 1400 for Fiat 500 Electric,

EUR 1200 for Fiat 500 Cabrio Or Similar,

EUR 1200 for Fiat 500 Electric,

EUR 1200 for Mercedes Smart For Two,

EUR 1800 for Mercedes C-class,

EUR 2000 for Audi A5 4x4 Convertible Gps,

EUR 2000 for Fiat Abarth Cabrio,

EUR 2000 for Mercedes Classe V,

EUR 1800 for Jaguar E-pace,

EUR 1010 for Kia Rio,

EUR 1400 for Peugeot 508,

EUR 1400 for Toyota Fortuner,

EUR 1400 for Ford Kuga,

EUR 1800 for Volvo Xc40,

EUR 1010 for Ford Kuga,

EUR 3000 for Model Y Lr-electric,

EUR 1800 for Ford Mustang Cabrio,

EUR 2800 for Mercedes E Class,

EUR 2800 for Mercedes S-class,

EUR 1400 for Mystery Car Compact Or Larger,

Theft Insurance Excess differs by car model:

EUR 670-3500 for Suzuki Jimny,Ford Kuga,

EUR 1015 for Citroen C4,

EUR 1050 for Peugeot Partner,

EUR 1080 for Kia Sportage Or Similar,

EUR 1102.53 for Seat Ibiza,

EUR 1106.78 for Fiat 500l/nissan Juke,

EUR 1110 for Porsche Macan,

EUR 1162.12 for Jeep Renegade,

EUR 1191.92 for Seat Leon Sportstourer,Peugeot 208,

EUR 1200 for Kia Cerato,Citroen C4,Ford Fiesta,Chevrolet Beat,Fiat 500 Cabrio Or Similar,Mercedes Smart For Two,

EUR 1500 for Mercedes C-class,

EUR 1508 for Compact Elite,

EUR 1600 for Opel Vivaro,

EUR 1800 for Mini Cooper Cabrio 2 Doors,Volvo Xc60,Audi A3 Convertible,Mercedes C-class,Ford Mustang Cabrio,

EUR 1010 for Kia Rio,Ford Kuga,

EUR 1080 for Ren. Arkana Autom.,

EUR 1200 for Mini Cooper Se,Peugeot E 2008,Vauxhall Corsa E,Fiat 500 Electric,

EUR 1800 for Volvo Xc60,Peugeot 3008,Bmw Serie 2 Active Tourer,Audi Q5 Inc,Jaguar E-pace,Volvo Xc40,

EUR 2000 for Kia Optima,Volvo S60 A4 Perf Volvo S90,Audi A5 4x4 Convertible Gps,Fiat Abarth Cabrio,Mercedes Classe V,

EUR 2800 for Bmw X 4 2.0 D,Range Rover Sport,Toyota Land Cruiser Prado-4wd,Mercedes E Class,Mercedes S-class,

EUR 2200 for Mercedes Glc,

EUR 3500 for Bmw X5,

EUR 3000 for Model 3 Sr-electric,Polestar 2,Model Y Lr-electric,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris,

EUR 750 for Clio Cargo Van,

EUR 775 for Ford Puma Hybrid,Chevrolet Onix Plus Fiat Cronos,

EUR 790 for Vw Golf,Peugeot 5008,Jeep Compass,

EUR 800 for Vw Caddy 3m3,

EUR 805 for Ford Focus Aut,Hyundai Ioniq,Hyundai Kona Hib. Autom.,Citroen C4 Picasso,

EUR 840 for Alfa Romeo Giulietta,

EUR 850 for Crafter 20m3 Bodywork,

EUR 880 for Mini Cooper Cabrio,Volkswagen T-roc Cabrio,Volkswagen Beetle,

EUR 900 for Opel Combo Life,

EUR 950 for Mercedes Sprinter Refrigerated,Vw Crafter 13m3,

EUR 1400 for Mini One,

EUR 805 for Ford Focus Aut,

EUR 1200 for Kia Cerato,

EUR 805 for Hyundai Ioniq,

EUR 1400 for Ford Focus,

EUR 1200 for Citroen C4,

EUR 775 for Ford Puma Hybrid,

EUR 880 for Mini Cooper Cabrio,

EUR 880 for Volkswagen T-roc Cabrio,

EUR 880 for Volkswagen Beetle,

EUR 1191.92 for Seat Leon Sportstourer,

EUR 1400 for Toyota Auris,

EUR 1200 for Mini Cooper Se,

EUR 805 for Hyundai Kona Hib. Autom.,

EUR 1400 for Mercedes A180,

EUR 790 for Vw Golf,

EUR 1200 for Peugeot E 2008,

EUR 1800 for Mini Cooper Cabrio 2 Doors,

EUR 1200 for Ford Fiesta,

EUR 1191.92 for Peugeot 208,

EUR 809 for Suzuki Jimny,

EUR 775 for Chevrolet Onix Plus Fiat Cronos,

EUR 3000 for Model 3 Sr-electric,

EUR 1800 for Volvo Xc60,

EUR 1400 for Chrysler Pacifica,

EUR 1400 for Peugeot Traveller,

EUR 3000 for Polestar 2,

EUR 950 for Mercedes Sprinter Refrigerated,

EUR 1200 for Vauxhall Corsa E,

EUR 1400 for Volkswagen T-roc,

EUR 1400 for Skoda Octavia,

EUR 1400 for Skoda Karoq,

EUR 1080 for Ford Kuga,

EUR 1800 for Peugeot 3008,

EUR 1400 for Vauxhall Mokka,

EUR 950 for Vw Crafter 13m3,

EUR 805 for Citroen C4 Picasso,

EUR 1400 for Renault Scenic,

EUR 790 for Peugeot 5008,

EUR 1400 for Bmw 4 Series Gran Coupe,

EUR 1800 for Bmw Serie 2 Active Tourer,

EUR 1800 for Audi Q5 Inc,

EUR 790 for Jeep Compass,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for Kia Optima,

EUR 2200 for Audi A6,

EUR 2800 for Bmw X 4 2.0 D,

EUR 2800 for Range Rover Sport,

EUR 2800 for Toyota Land Cruiser Prado-4wd,

EUR 2000 for Volvo S60 A4 Perf Volvo S90,

EUR 1200 for Chevrolet Beat,

EUR 1400 for Fiat 500 Electric,

EUR 1200 for Fiat 500 Cabrio Or Similar,

EUR 1200 for Fiat 500 Electric,

EUR 1200 for Mercedes Smart For Two,

EUR 1800 for Mercedes C-class,

EUR 2000 for Audi A5 4x4 Convertible Gps,

EUR 2000 for Fiat Abarth Cabrio,

EUR 2000 for Mercedes Classe V,

EUR 1800 for Jaguar E-pace,

EUR 1010 for Kia Rio,

EUR 1400 for Peugeot 508,

EUR 1400 for Toyota Fortuner,

EUR 1400 for Ford Kuga,

EUR 1800 for Volvo Xc40,

EUR 1010 for Ford Kuga,

EUR 3000 for Model Y Lr-electric,

EUR 1800 for Ford Mustang Cabrio,

EUR 2800 for Mercedes E Class,

EUR 2800 for Mercedes S-class,

EUR 1400 for Mystery Car Compact Or Larger,

USD 0 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

5.1 mi from Cuatro Vientos Airport

8.6 mi from Madrid–Barajas Airport

Railway Stations

1.6 mi from Atocha Train Station

3.6 mi from Chamartin Station

Hotels

0.7 mi from PYR se1ect Plaza Mayor II y III

2.6 mi from Hotel Claridge Madrid

4.2 mi from Eurostars Suites Mirasierra

Other Landmarks

0.8 mi from Puerta Del Sol Madrid

1.3 mi from Paseo Del Prado

2.2 mi from Convention Center

FIND ME A CHEAP RENTAL

Leaflet

Map view of Hertz Store Location

coordinates: 40.425591 -3.71284

Guest Reviews

Total points： 7.3 / 10 Good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Winfred Bill
Madrid
10 /10 Excellent
Reviewed: Sunday, April 27, 2025
The store staff recommended an upgrade to a larger car at a discounted price, which I declined. The car was picked up smoothly and was in good condition. However, I received a €40 fine upon returning from the trip, which was listed as an 'information transfer fee'. This fine was unclear, and I still don't know what the violation was.
Read More >
Troy Nick
Madrid
6 /10 Average
Reviewed: Sunday, April 27, 2025
There was only one staff member, and the processing was very slow.
Read More >
Wallis O'Casey
Madrid
6 /10 Average
Reviewed: Sunday, April 27, 2025
Overall, it was okay. It took about an hour to get the car at the store. There was only one staff member who didn't speak much English, working very slowly and trying to upsell additional insurance. When renting the car, you have to go to the B2 parking garage to locate the vehicle yourself and figure out how to connect Bluetooth and set up navigation. Midway through, I tried to contact the rental company about return details, but the call had endless automated messages, and no one answered.
Read More >