Hertz, New Haven Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - New Haven Information, Car Rental Instructions & Policies

Address

1 GEORGE STREET

Telephone

+12037776861

Pick-up Instructions

Approximately 5 blocks from the bus station. Please call upon arrival for possible pickup service or cab fare reimbursement. Reimbursement requires receipt from cab driver.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -17:00	08:00 -17:00	09:00 -13:00	10:00 -14:00	08:00 -17:00	08:00 -17:00	08:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Young Driver Fee applies at 20 - 25 years old with charge of USD 19 - 45 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

USD 16.99/day

Additional driver

Note that all drivers must provide their valid documentation.

USD 13.5/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

USD 13/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

USD 13/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

USD 13/day

capped at USD 98

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada

You can cross the border to Canada without a charge. You must have a valid license and rental record. Rentals from this city do not require presentation of Liability Protection Letters, Certificates or Stickers at Customs for driving into Canada. Canadian law does require that everyone entering the country have a passport, so everyone in the vehicle must have the proper identification.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.9 mi from Tweed-New Haven Airport

Railway Stations

0.4 mi from Union Station

Hotels

0.2 mi from 221 Luxury Suites

0.3 mi from Omni New Haven Hotel at Yale

0.3 mi from New Haven Hotel

Other Landmarks

0.3 mi from Trinity Episcopal Church On The Green

0.5 mi from Center Church Crypt

0.5 mi from North Church

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 41.302643 -72.924341

Guest Reviews

Total points： 7.3 / 10 Good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Bevis Motley
New Haven
2 /10 Poor
Reviewed: Sunday, December 22, 2024
When picking up the car, there was an issue with the tire pressure. After driving for about a kilometer, the dashboard alarm went off, so I returned to the store for inspection. The staff checked and inflated the tires, assured me everything was fine, but an hour later, the tire pressure issue returned. I had to go to a nearby airport to replace the car, which disrupted my entire day's plans. Despite having all necessary emergency reports and replacement receipts, the store and the rental company couldn’t finalize a compensation plan. The rental company kept sending routine emails saying, 'Please wait, we are actively contacting you.' The service level is simply unacceptable.
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Barret Sander
New Haven
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Excellent
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Roberta Walton
New Haven
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Extremely satisfied
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