East Coast, Sydney City Car Rental

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

East Coast - Sydney City Information, Car Rental Instructions & Policies

Address

Unit 5, 191 William Street Darlinghurst NSW 2010

Telephone

+61283540914

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -11:45	08:00 -12:00 08:30 -15:45	08:00 -12:00 08:30 -15:45	08:00 -12:00 08:30 -15:45	08:00 -12:00 08:30 -15:45	08:00 -12:00 08:30 -15:45	08:00 -12:00 08:30 -15:45

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

To be confirmed

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 8/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 10/day

capped at AUD 99

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 10/day

capped at AUD 99

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 6/day

capped at AUD 66

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Phillip Island, Kangaroo Island, North Stradbroke Island, South Stradbroke Island

Rental cars can only be driven on sealed/bitumen or well maintained roads. Vehicles are not to be taken above the snow line. Not allow to drive between mainland Australia and Tasmania in either direction or into or out of the Northern Territory or Western Australia; Excluded from the protection is on the ferry or driving on beaches or through streams, dams, rivers or flood water. Please note, any vehicle towing or recovery costs incurred while located on any of the islands and locations listed above will be at the Customer’s expense and we are unable to guarantee the provision of a replacement vehicle.

Must-not:

Taking rental cars to following islands is not allowed：
Fraser Island, Gove Peninsula, Tiwi Island, Groote Eylandt, Tasmania, Hamilton Island, Horn Island, King Island, Griffiths Island, Cockatoo Island, French Island, Churchill Island, Mariah Island, Mornington Island, Flinders Island, DayDream Island, Fitzroy Island, Bruny Island, Magnetic Island, MacLeay Island, Rottnest Island

Excess

Third Party Liability Insurance Excess differs by car model:

AUD 5500 for Ford Focus Hybrid,Mg Mg5,Citroen C3,Suzuki Jimny,Toyota Prius-hybrid,Renault Megane,

AUD 0 for other car models.

AUD 5500 for Toyota Camry,Toyota Kluger Hybrid,Skoda Kodiaq 5+2 Seats,Nissan X-terra,Toyota Hilux,Toyota Hilux,Toyota Hi-lux Dual Cab Ute,Polestar 2,Bmw X4,Mg 4,Toyota Rav4 Hybrid,Peugeot 3008 Aut.,Mitsubishi Eclipse Cross,Mg Zs Ev,Unknown,Tesla Model 3,Opel Mokka,Kia Carnival,Tesla Model 3,Tesla Model Y,Toyota Camry,Ford Kuga,Mazda Bt-50 Dual Cab Ut,Spin Adaptada Atendimento Exclusivo Pcd,

Collision Damage Waiver Excess differs by car model:

AUD 5500 for Ford Focus Hybrid,Mg Mg5,Citroen C3,Suzuki Jimny,Toyota Prius-hybrid,Renault Megane,

AUD 0 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

5.2 mi from Sydney International Airport

Hotels

Nearby ibis budget Sydney East

Nearby Sydney East Luxury Apartment

0.1 mi from Holiday Inn Potts Point Sydney

Other Landmarks

0.7 mi from Sydney Tower Eye

1.3 mi from Sydney Opera House

FIND ME A CHEAP RENTAL

Map view of East Coast Store Location

coordinates: -33.875183 151.220114

Guest Reviews

Total points： 8.6 / 10 Very good

Vehicle condition: 0.2
Vehicle cleanliness: 0.5
Spaciousness: 1.4
Counter staff: 1.4
Pick-up location: 0.5
Drop-off location: 1.4
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

C.TAN
Sydney
6.7 /10 Average
Reviewed: Sunday, December 22, 2024
CAR STEERING VIBRATES VERY VIGOROUSLY WHEN BRAKING AT HIGH SPEED AT THE 70KMH - 110KMH RANGE. BRAKE PADS / WHEEL ALIGNMENT PROBLEMS? VERY DANGEROUS IF ROAD IS SLIPPERY ETC.
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Blair Ramsden
Sydney
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The store is very easy to find, right at the bus stop. There is space for about three to four cars at the front, although I'm not sure where their garage is. However, when you go to pick up the car, they bring it over very quickly. The receptionist has a heavy accent, making it hard to understand details about insurance and tolls, so you have to ask several times. But the service attitude is excellent. Also, the guy responsible for handing over the car is super handsome!!!!
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Cheryl
Sydney
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The car pickup process was quick, and the service was attentive. There were two efficient young men at the store. I made some requests during the car inspection, and they were very patient and meticulous. We had booked a Mitsubishi SUV but actually got a Honda SUV. I had requested a booster seat via email, and they confirmed it, but at the location, they only had child safety seats, which were a bit more expensive but my child was very comfortable and safer! Returning the car was even simpler. We reached the airport branch almost exactly at 7 PM. The two young men were waiting for us at the entrance, and they completed the inspection in less than a minute. They didn't ask any of the questions I had prepared answers for. The shuttle to the airport was ready in advance. The entire process was excellent and we had no complaints about East Coast. Full marks!
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Tom Funk
Sydney
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The service was excellent, and the car was in great condition.
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Regina Green
Sydney
8 /10 Very good
Reviewed: Sunday, December 22, 2024
The staff has a good attitude, went in the early morning and didn't have to queue.
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Frederica Anne
Sydney
6 /10 Average
Reviewed: Sunday, December 22, 2024
The fuel tank was not full, making it hard to know how much fuel to refill upon return. The staff were very unhelpful...
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Joanne Spencer
Sydney
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The process is straightforward.
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