CARIFY - Krabi Airport Pick-up & Drop-off Point Information, Car Rental Instructions & Policies

It can best reflect whether the service is good or not when in bad situation. I carelessly damaged the left front bumper when reversing to a parking lot in the first day and immediately returned the car to the hire company. In the last day before I left, I actually expect that I need to pay some (although the booking contract says collision damage waiver), but I cannot get their genuine reply about the part I need to pay. The guy who dealt with me face-to-face and his boss whom I talked over the phone are asking for different cost (I can see that they just want to show the big number and then easier to charge me higher, but even they themselves are not aligned on one number). They listed down many items (total $50,000THB) and even included 14days "sunk cost" at $10,000THB (cannot use when in repair). To me, this is not a reasonable charge and they were just trying to get most from me.

Very pleasing person greet us at the information desk, very helpful. We got an upgrade to Honda Civic, but was not washed properly. Overall great car to drive and great rental price offered. Would love to book again with Cmore. The person asked for cash for security, which was not pre-informed. The security deposit can't be made using credit or debit cards

the car is okay. changed from almeira to civic which is good. no counter during arrival. person need to be contact. hard for tourist which do not have local line to call. no credit card facilities to perform deposit on the car. luckily local manager is negotiable to the deposit value

Car is totally under power. Check engine indicator permanently came off and the car jerked most of the time while on the go, we made a complaint and wanted to change car but was declined(console by them saying everything is ok, will rescue when car breakdown...WTH). luckily it did not give us any problem at all. car seats have many stains maybe previous users went in wet and cushion left airdried - could have sent for cleaning beforehand. Person in charge are friendly.

The car was in good condition, although the staff have to be more careful not to leave any garbage and lost/ found artifacts in the vehicle. Booked for the Krabi branch. There was no pick up counter. Had to call for pickup and the number given was wrong.( Gave me a bit of heart attack when they did not contact me near time). Staff later called and informed that they will be later for drop off 10mins. Overall satisfactory service.

Old car over 10 years. Used over 200,000 kilometers up Too bad