From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7982516356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7982516356
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Enterprise, Zagreb Downtown Car Rental

Enterprise 300+ ratings, 2 reviews

Zagreb, Croatia

7.0 / 10 Good

Enterprise - Zagreb Downtown Information, Car Rental Instructions & Policies

Address

HOTEL WESTIN ZAGREB, ULICA IZIDORA KRSNJAVOGA 1, ZAGREB, 10000

Telephone

+385994696338

Pick-up Instructions

Please go to pick up address according to the GPS.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -20:00
08:00 -20:00
08:00 -20:00
09:00 -12:00
08:00 -20:00
08:00 -20:00
08:00 -20:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 20 years old with charge of EUR 40 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Croatia

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Bosnia and Herzegovina

Kosovo

Montenegro

Albania

Serbia

North Macedonia

Slovenia

Bulgaria

EUR 50 per rental

Austria

Belgium

Bulgaria

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Show More

Austria

Belgium

Bulgaria

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

United Kingdom

Switzerland

United Kingdom

EUR 20 per rental
The green card covers the rented vehicle with basic insurance (T.P.I.) as long as it remains in the borders of the country for which it is issued. Road assistance or car replacement while driving abroad is available. Exception: The 10 km long transit from Split to Dubrovnik driving through Bosnia and Herzegovina is free of charge.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 600-3000 for other car models.

EUR 1440 for Ford Kuga,

EUR 640 for Fiat 500x,Ford Focus,Renault Zoe,Toyota Yaris,Dacia Logan 1.0 Or Similar,Renault Clio,Kia Picanto,Smart Fortwo,

EUR 960 for Ford Focus,Kona,Nissan Juke,Volkswagen T-roc Cabrio,Opel Astra Kombi,Peugeot 308,Renault Captur,

EUR 1440 for Renault Trafic,Vw Crafter 15m3,Toyota Corolla,Opel Movano Xl2 10/12m3,Boxer 6 9m3,Expert Jumpy,Peugeot 508,Opel Insignia,Ford Kuga,Transit 350l 118m3,F Peugeot Rifter,Vauxhall Zafira,Toyota Avensis,

EUR 1600 for Volkswagen Caddy Maxi,Citroen Space Tourer,Audi A3 Sportback,

EUR 2400 for Volvo Xc60,Tesla Model Y,Bmw 5 Series,Ford Tourneo Custom,Porsche Macan,Bmw Z4 Roadster,

EUR 5500 for Mercedes E Class,

Theft Insurance Excess differs by car model:

EUR 640 for Fiat 500x,Ford Focus,Renault Zoe,Toyota Yaris,Dacia Logan 1.0 Or Similar,Renault Clio,Kia Picanto,Smart Fortwo,

EUR 960 for Ford Focus,Kona,Nissan Juke,Volkswagen T-roc Cabrio,Opel Astra Kombi,Peugeot 308,Renault Captur,

EUR 1440 for Renault Trafic,Vw Crafter 15m3,Toyota Corolla,Opel Movano Xl2 10/12m3,Boxer 6 9m3,Expert Jumpy,Peugeot 508,Opel Insignia,Ford Kuga,Transit 350l 118m3,F Peugeot Rifter,Vauxhall Zafira,Toyota Avensis,

EUR 1600 for Volkswagen Caddy Maxi,Citroen Space Tourer,Audi A3 Sportback,

EUR 2400 for Volvo Xc60,Tesla Model Y,Bmw 5 Series,Ford Tourneo Custom,Porsche Macan,Bmw Z4 Roadster,

EUR 2400 for Mercedes E Class,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

6.7 mi from Zagreb Airport

Railway Stations

0.6 mi from Glavni Kolodvor

0.6 mi from Zagreb Central Station

Other Landmarks

0.2 mi from Croatian State Archives In Zagreb

0.6 mi from Lotrscak Tower

0.6 mi from Zagreb Funicular

FIND ME A CHEAP RENTAL
Map view of Enterprise Store Location
coordinates: 45.807024 15.96626

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.0 / 10 Good

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Ingram Matthew

    Zagreb

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    Booked a five-seater, but got a four-seater. Reported to customer service, but no response for over ten days.
    Read More >
  • Venus Wells

    Zagreb

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The pick-up location in Zagreb is not far from the long-distance bus station, situated under a small hotel. It felt dubious at first, with such a big company having an office there, but it's legitimate. The staff were very thorough, and the car was parked in a nearby lot. Returning the car at Zagreb Airport was convenient. The inspection staff were extremely keen, quickly spotting any scratches and setting the compensation price, which felt like a money grab. However, the process was efficient and the staff were polite.
    Read More >

More Enterprise Car Rental Locations in Zagreb

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