From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6844993356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6844993356
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Alamo, Waikiki Discovery Bay Center Car Rental

Alamo 2000+ ratings, 15 reviews

Kaneohe, Hawaii, United States

8.6 / 10 Very good

Alamo - Waikiki Discovery Bay Center Information, Car Rental Instructions & Policies

Address

1778 ALA MOANA BLVD UL-04A, NO CRUISE SHIP PICK UP, HONOLULU, HI, 96815

Telephone

+18089792600

Pick-up Instructions

Please go to pick up address according to the GPS.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:30 -17:00
07:30 -17:00
08:00 -12:00
08:00 -12:00
07:30 -17:00
07:30 -17:00
07:30 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada
Vehicles rented in the United States can be driven in any state in the United States. Vehicles may not be driven into Mexico. Vehicles rented in the United States can be driven into Canada, with the exception of 12 or 15 passenger vans,cargo van,luxury cars but must be returned to the United States unless Renter has pre-arranged with Provider to drop the vehicle off at one of Provider’s approved locations in Canada whereby a transborder fee may apply. Please reach to the renting location directly for details on cross-border restrictions.

Must-not:

Taking rental cars to following countries is not allowed:
Mexico
Depending on car models, bringing rental cars to below countries is not allowed:
Representative Car ModelsCountries

Suzuki Vitara

Canada

Travel into Canada is allowed for renters 25 years and older with a credit card. Renters traveling to Canada can rent the following classes: Economy through Full Size cars and Minivans Only. So the this Vehicle class CFAR, would not be able to cross into Canada. No SUV\'s are listed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 200-300 for other car models.

USD 0 for Honda Step Wagon,

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Hotels

12.1 mi from Paradise Bay Resort

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 21.2851 -157.8381

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.6 / 10 Very good

  • Vehicle condition: 4.1
  • Vehicle cleanliness: 3.8
  • Spaciousness: 4.1
  • Counter staff: 4.1
  • Pick-up location: 3.7
  • Drop-off location: 3.8
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • N.Hamada

    Hawaii - Oahu Island (honolulu)

    9.3 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Overall no complaint. Pickup location was a little bit hard to find.
    Read More >
  • H.Akira

    Hawaii - Oahu Island (honolulu)

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Thank you for great mustlecar!
    Read More >
  • W.Ahmed

    Waikiki Beach

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Staff were quick and helpful. No fuss.
    Read More >
  • S.ISHIHARA

    Hawaii - Oahu Island (honolulu)

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    小さい車と思っていましたが、かなり大きくて乗りやすい車で満足しています。
    Read More >
  • H.Jimbo

    Waikiki Beach

    6.3 /10 Average

    Reviewed: Sunday, December 22, 2024

    返却場所の案内が小さく、夜はわかりずらい。
    Read More >
  • m.y

    Waikiki Beach

    8.7 /10 Very good

    Reviewed: Sunday, December 22, 2024

    とてもスタッフが親切でした。
    Read More >
  • KK

    Hawaii - Oahu Island (honolulu)

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Great service!
    Read More >
  • Stacey

    Hawaii - Oahu Island (honolulu)

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The store is located on the second floor of the DISCOVERY BAY building, diagonally across from the famous RED LOBSTER restaurant in Hawaii. The corner of the ground floor has a McDonald's, making it easy to find. Since my hotel was at the Hawaii Prince Hotel, it was only a 5-minute walk. The store had a single storefront with two staff members, and plenty of brochures available for self-service.
    Read More >
  • Albert Irving

    Hawaii - Oahu Island (honolulu)

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Taking a trip to Hawaii was really worth it with this car rental company. If you join a tour, it costs $115 per person, but renting a car for a day is only $69. Plus, they upgraded my sedan to an SUV for free. I was very happy with that. The rental process was also very convenient, taking only 10 minutes. I'll definitely consider choosing this company again next time.
    Read More >
  • Adam Bloomfield

    Hawaii - Oahu Island (honolulu)

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Rental company is great
    Read More >
  • Rodney Elsie

    Hawaii - Oahu Island (honolulu)

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    As always, the process was simple and convenient. Although there was no Grand Cherokee available, I was given a Dodge instead.
    Read More >
  • Arlene Christopher

    Hawaii - Oahu Island (honolulu)

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    The reserved car model should match the actual one.
    Read More >
  • Zona Sheridan

    Hawaii - Oahu Island (honolulu)

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Detailed instructions and thoughtful reminders.
    Read More >
  • Clarence Yerkes

    Hawaii - Oahu Island (honolulu)

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The pickup and drop-off procedures are relatively simple.
    Read More >
  • Alice Philip

    Waikiki Beach

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Only a $1 pre-authorization was charged. The paperwork was completed quickly, and no additional optional services were suggested.
    Read More >
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