ACE Rental Cars, Wellington Airport Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

ACE Rental Cars - Wellington Airport Information, Car Rental Instructions & Policies

Address

Freight Drive International Air Cargo Building Wellington Airport

Telephone

+64 4 471 1176 / 0800 502 277

Pick-up Instructions

The ACE Rental Cars - Wellington Airport car rental location is located out of the airport

You can arrive of ACE Rental Cars - Wellington Airport car rental by free shuttle bus.

Free pick-up and drop-off service to our Wellington Airport branch for customers from 7am to 5:30 pm. Once you have arrived at Wellington Airport, call our Wellington airport office on 0800 502 277 (+64 4 471 1176) to request a shuttle. The airport shuttle pickup area is located outside Wellington airport departures on the ground floor, head out the doors, turn right, walk 40m until you have passed the Airport Flyer Bus Stop (Bright Orange) and our Yellow shuttle bus will meet you in the shuttle car park next to the bus stop

Drop-off Instructions

The Shuttle service from our car rental welling branch to Wellington airport domestic and Wellington airport international terminals operates from 7 a.m. to 6:00 p.m. DEPARTING FLIGHTS Allow an additional 20 minutes prior to flight check-in time for rental car return & shuttle transfer to the terminal.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -18:00	07:00 -18:00	07:00 -18:00	07:00 -18:00	07:00 -18:00	07:00 -18:00	07:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

NZD 5/day

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

NZD 10/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

NZD 10/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

NZD 10/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

NZD 10/day

Cross Border

To be updated

Cross Islands

Must-not:

Towards any New Zealand islands, taking rental cars crossing border is not allowed.

Ferry Transportation: Not Allowed

ACE Rental Cars does not allow to bring the rental vehicle to ferry. You will drop off your car at one port and collect another after crossing to the other island. A minimum of 3 days consecutive rental required in each island (If the minimum length of rental requirement is not met, then the rental will be charged as two separate hires.).

Excess

Collision Damage Waiver Excess differs by car model:

NZD 5500-5900 for other car models.

NZD 5500 for Opel Movano Xl2 10/12m3,

Theft Insurance Excess differs by car model:

NZD 0 for other car models.

NZD 5500 for Opel Movano Xl2 10/12m3,

Third Party Liability Insurance Excess:

NZD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Wellington Airport

Railway Stations

4.1 mi from Wellington Railway Station

Hotels

3.6 mi from Boulcott Suites

Other Landmarks

3.6 mi from Civic Square

4.3 mi from Parliament Buildings

FIND ME A CHEAP RENTAL

Map view of ACE Rental Cars Store Location

coordinates: -41.334258 174.809142

Location Images

ACE Rental Cars-Wellington Airport-165976-pickup_guide

Pickup Sign

Guest Reviews

Total points： 6.9 / 10 Average

Vehicle condition: 5.6
Vehicle cleanliness: 5.6
Spaciousness: 5.6
Counter staff: 5.0
Pick-up location: 5.6
Drop-off location: 5.6
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Mary-Jane Duffy
Wellington
9.8 /10 Excellent
Reviewed: Friday, January 3, 2025
Like: The people are friendly and helpful. I didn't get the promised photos of the car damages but as long as they weren't bothered, then I wasn't. But if there had been a problem with damage, this would have been a problem too. The car was very efficient on petrol. But the best thing was the staff. I left my house keys at the rental desk and the lovely woman from Ace drove to the airport to drop them off to me! Many thanks for that.
Dislike: The moment at the airport when I couldn't get through to them on their 0800 number and wondered if I was every going to get through to them. I kept being referred to Auckland and then talked to someone unhelpful there. Eventually I managed to talk to someone in Wellington and by the time we had collected our luggage the shuttle taking us to the rentals had arrived. So phew.
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G.Siew Mooi
Wellington
8.2 /10 Very good
Reviewed: Friday, January 3, 2025
Like: The car runs ok and quite economical.
Dislike: The car was light it wobbled in the wind.
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W.McDermott
Wellington
8 /10 Very good
Reviewed: Friday, January 3, 2025
Dislike: Pick up was too long, could be shorter as all details were given over net
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M.Ashraf
Wellington
9.6 /10 Excellent
Reviewed: Friday, January 3, 2025
Like: The staff were super friendly and I’d like to compliment on Peter (OZ guy from Brisbane) who arranged for the pickup of the car on 4th May ‘18 and he was also the one to drop us off at the airport on 6th May ‘18. He was really polite, friendly and helpful. We were really satisfied by the overall experience in renting the car from EasyRentCars. I’ll defintely rent from there again!
Dislike: Wish the car was a slightly newer model but not a big deal.
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Warner Sassoon
Wellington
2 /10 Poor
Reviewed: Friday, January 3, 2025
From the start, the staff were extremely rude. When we finally got the car, it turned out to be old and unsafe! We couldn't start the car for almost an hour at the rental lot. Staff were too busy to help us. We finally figured it out ourselves, blaming our ignorance of automatic cars and lack of English skills. One mechanic eventually took pity on us and jump-started the battery, claiming it was fine. We didn't realize how serious this battery issue was until we got stranded the next day in heavy rain, seeking help for over half a day. The police finally assisted us. We lost a whole day of our trip and my one-year-old got sick. The front left tire was also severely worn, making us worry about a blowout the entire journey. We returned to Auckland immediately. This rental company is incredibly irresponsible!
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Emma Craigie
Wellington
4 /10 Average
Reviewed: Friday, January 3, 2025
I rented from ACE twice, both in Wellington, so I'll comment on both. The first time, an older gentleman helped me. He was very slow typing and wasted a lot of time; it took almost an hour to get the car. The second time, a young lady assisted me. She was very professional and kept pushing for the quick claim service, repeating it multiple times. The Auckland branch is good, with early opening hours—starting at six in the morning.
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