I did have problems with deposit which prolonged the pick up. Also driver's seat was broken and I did write to Europcar about that and they just denied it.
The staff was very nice. Since we were traveling far, they upgraded us to a larger new car for free. Originally, we booked an older small car for over 200 Euros per day, but they gave us a new large car worth over 500 Euros per day at no extra cost. They explained their insurance options clearly and the difference between their insurance and the one I bought on QEEQ. There was no pushy sales pitch; it was up to us whether to buy it or not. Personally, I think it’s a good idea to buy basic insurance on QEEQ and full insurance at the pick-up location. The store's full insurance costs 14 Euros per day, and the deposit is only 200 Euros, which is slightly more expensive than QEEQ. QEEQ's full insurance requires a 1,000-Euro deposit but no upfront payment, making it more convenient and quicker. It was also very affordable to return the car in a different country, costing only 65 Euros.
Great personal service and the car (Skoda Octavia Estate) was perfect for a family of 4 with skis and luggage for a week. (Had to put small split section of rear seat down to accommodate 3 pairs of skis - so 2 teens sat on remaining seat - but was fine). Would happily use this company again.
I find Budget on BTS airport very easy to deal with, the prices are perfect, and I think they are one of the only car hire company that allows you to go outside of Slovakia without extra charge. recommended!
7Wouldn’t book budget again, but easycarrental great
Waited over an hour at pick up as airport location not manned. Very difficult to find drop off location.
Cost of adding second driver for 3 days was an additional 50% of the entire rental!!
Had to wait for a long time to complete the formalities and pay for the extra Booster seats rented. The GPS took almost 45 mins as none of them were updated/ working. Even the last one finally taken did not work at all. Overall the time wasted in picking up lasted more than 90 minutes and cost me valuable time in Bratislava.
Thank you very much for your service. Everything was perfect. But I wish your company could make a deposit return process faster. 700 Euro was taken on April 13th and I called the credit card company today and it isn't still returned. I understand it was a Easter break so I am being more patient. I loved your car very much!
Attention, fellow drivers. Make sure to take photos when picking up and returning the car. Take photos of the entire car, fuel gauge, and odometer. The more, the better. This can help avoid any issues after returning the car.
Best rates found by QEEQ users in the last 30 days.
Frequently asked questions
Q1.What is an insurance excess？
The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle. Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.
Q2. How can I add an addtional driver?
You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental. Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.
Q3.What if I want to pick up or drop off my rental car out of office hours?
QEEQ will show you the car offers available at your chosen time on the search results. However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available. After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.
Q4. Can I take the hired car to another country or cross border?
If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with. If you're planning to cross any borders during your trip, bear in mind: 1. You may have to pay more. There are often extra fees, taxes or additional cover you'll pay at the car hire counter. 2.It may not be allowed. Depending on where you're hiring, you may not be able to take your car to another country. Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.
Q5. Can I pick up my car at one location and return it at different location?
Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ. Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.
February 12, 2024
Destination: Kosice
Satisfied
View moreJune 30, 2022
Destination: Kosice
I did have problems with deposit which prolonged the pick up. Also driver's seat was broken and I did write to Europcar about that and they just denied it.
View moreAugust 21, 2020
Destination: Bratislava
The staff was very nice. Since we were traveling far, they upgraded us to a larger new car for free. Originally, we booked an older small car for over 200 Euros per day, but they gave us a new large car worth over 500 Euros per day at no extra cost. They explained their insurance options clearly and the difference between their insurance and the one I bought on QEEQ. There was no pushy sales pitch; it was up to us whether to buy it or not. Personally, I think it’s a good idea to buy basic insurance on QEEQ and full insurance at the pick-up location. The store's full insurance costs 14 Euros per day, and the deposit is only 200 Euros, which is slightly more expensive than QEEQ. QEEQ's full insurance requires a 1,000-Euro deposit but no upfront payment, making it more convenient and quicker. It was also very affordable to return the car in a different country, costing only 65 Euros.
View moreFebruary 25, 2020
Destination: Kosice
Great personal service and the car (Skoda Octavia Estate) was perfect for a family of 4 with skis and luggage for a week. (Had to put small split section of rear seat down to accommodate 3 pairs of skis - so 2 teens sat on remaining seat - but was fine). Would happily use this company again.
View moreDecember 26, 2019
Destination: Bratislava
The staff were friendly and provided detailed explanations
View moreNovember 16, 2019
Destination: Bratislava
The car was very clean and perfect.I recommended this rental company
View moreNovember 16, 2019
Destination: Bratislava
The car was very clean and perfect.I recommended this rental company
View moreNovember 15, 2019
Destination: Bratislava
Without any problems.Clean car and good staff.I recommended it.
View moreNovember 15, 2019
Destination: Bratislava
Without any problems.Alamo has always clean cars and good staff.I recommended it.
View moreNovember 15, 2019
Destination: Bratislava
Without any problems.Clean car and good staff.I recommended it.Alamo is the right chpice!
View moreNovember 15, 2019
Destination: Bratislava
Without any problems.Clean car and good staff.I recommended it.
View moreNovember 11, 2019
Destination: Bratislava
Arrogant attitude
View moreOctober 3, 2019
Destination: Bratislava
I find Budget on BTS airport very easy to deal with, the prices are perfect, and I think they are one of the only car hire company that allows you to go outside of Slovakia without extra charge. recommended!
View moreSeptember 14, 2019
Destination: Poprad
Waited over an hour at pick up as airport location not manned. Very difficult to find drop off location. Cost of adding second driver for 3 days was an additional 50% of the entire rental!!
View moreSeptember 7, 2019
Destination: Bratislava
Alamo was first rental company which i meet.I think ghey are good with all things..
View moreSeptember 7, 2019
Destination: Bratislava
Great stuff.Pleasure to deal with them.
View moreSeptember 7, 2019
Destination: Bratislava
Nothing ...only pleasure to deal with them.
View moreSeptember 3, 2019
Destination: Bratislava
машина новая и в прекрасном состоянии. Полная страховка на 9 дней за Skoda Rapid составила 185 euro, что на мой взгляд достаточно большая цена.
View moreAugust 22, 2019
Destination: Bratislava
great client service, great flexible to drop the car till the end of the day
View moreAugust 15, 2019
Destination: Bratislava
Both pick up and drop off were very quick.
View moreJuly 24, 2019
Destination: Kosice
Great service. Thanks a lot for all the good help.
View moreMay 21, 2019
Destination: Bratislava
Had to wait for a long time to complete the formalities and pay for the extra Booster seats rented. The GPS took almost 45 mins as none of them were updated/ working. Even the last one finally taken did not work at all. Overall the time wasted in picking up lasted more than 90 minutes and cost me valuable time in Bratislava.
View moreApril 24, 2019
Destination: Bratislava
Thank you very much for your service. Everything was perfect. But I wish your company could make a deposit return process faster. 700 Euro was taken on April 13th and I called the credit card company today and it isn't still returned. I understand it was a Easter break so I am being more patient. I loved your car very much!
View moreFebruary 19, 2019
Destination: Bratislava
Car park was not cleared off snow so was not possible to take trolley to the car. Made it difficult as an adult plus child with a lot of lugguage
View moreFebruary 8, 2019
Destination: Kosice
Car was great , thank you
View moreSeptember 9, 2018
Destination: Bratislava
Like: clean inside
View moreDislike: could be more clean fly on the windscreen
August 23, 2018
Destination: Bratislava
Like: Fast and good service
View moreDislike: They had cars on the register but we needed to book online !
August 8, 2018
Destination: Bratislava
Like: Fast checking and dropoff
View moreDislike: Hard to find free place to park when return the car.
July 31, 2018
Destination: Bratislava
Like: Small airport so easy to collect and deliver vehicle. Easy to find the Avis desk and no queues.
View moreMay 9, 2018
Destination: Bratislava
Attention, fellow drivers. Make sure to take photos when picking up and returning the car. Take photos of the entire car, fuel gauge, and odometer. The more, the better. This can help avoid any issues after returning the car.
View moreApril 15, 2018
Destination: Bratislava
None
View moreJuly 21, 2017
Destination: Bratislava
The car condition was good, and the service was satisfactory.
View more