Hi, it was all perfect...I wasn't there for the first time, so I knew how it worked. It went very fast and I picked up my car in five minutes. And it went the same when returning the car back. I returned it in a minute.
Il était une fois... On arrive à l'agence, un mot est affiché: sortir du parking et longer l'aéroport jusqu'à devant fedex.
Arrivé devant fedex et après 2 coups de fil, on se rend compte qu'on est 40 clients a avoir réservé sauf qu'il n'y a que 9 voitures de dispo.
On nous propose de nous déposer à notre destination ou bien de se prendre un taxi à nos frais ou une autre location.
On se retrouve à 7 personnes dans un 6 places!
Le lendemain, silence radio, puis on contact easyrentcar... finalement on aura peut-être un véhicule en fin de soirée.
On décide de se rendre sur place car on ne veut pas attendre jusqu'à tard le soir...
Sur place on exige un véhicule et on nous dit qu'il y en avait une 20taine et que seuls les premiers à se déplacer en auraient. On a bien fait.
Finalement le véhicule sera de chez SIXT.
Malheureusement pour nous, problème de ADBLUE au bout de 2 semaines, obligé de changer la voiture...
On nous propose une autre véhicule qui a consommé 20 litres ou 20 litres pour faire 40 kms, ou 40kms.
On échange encore de voiture mais cette fois ci, on les menace pour obtenir un véhicule hyper récent (merci le nouveau format de plaque d'immatriculation qui nous a permis de voir qu'il y en avait quelques une sur le parking).
I booked a 4 door car and they gave me a 2 door ..... without discount. I told them that I had reserved a 4 door and he said no, I give you what is written on your booking paper. Yet it is written in black in my confirmation email that I had a 4 doors.
just one thing. We have to drop-off the car clean,so it as to be clean at the pick-up. that one was not so clean, I brign it back better than it was. For the rest every thing was perfect .
Best rates found by QEEQ users in the last 30 days.
Frequently asked questions
Q1.What is an insurance excess？
The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle. Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.
Q2. How can I add an addtional driver?
You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental. Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.
Q3.What if I want to pick up or drop off my rental car out of office hours?
QEEQ will show you the car offers available at your chosen time on the search results. However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available. After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.
Q4. Can I take the hired car to another country or cross border?
If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with. If you're planning to cross any borders during your trip, bear in mind: 1. You may have to pay more. There are often extra fees, taxes or additional cover you'll pay at the car hire counter. 2.It may not be allowed. Depending on where you're hiring, you may not be able to take your car to another country. Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.
Q5. Can I pick up my car at one location and return it at different location?
Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ. Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.
January 9, 2023
Destination: Fort De France
Hi, it was all perfect...I wasn't there for the first time, so I knew how it worked. It went very fast and I picked up my car in five minutes. And it went the same when returning the car back. I returned it in a minute.
View moreJanuary 14, 2020
Destination: Fort De France
More personnel for faster pickup.
View moreSeptember 2, 2019
Destination: Fort De France
Nice car, no problem at all with pickup or return.
View moreJuly 30, 2019
Destination: Fort De France
Il était une fois... On arrive à l'agence, un mot est affiché: sortir du parking et longer l'aéroport jusqu'à devant fedex. Arrivé devant fedex et après 2 coups de fil, on se rend compte qu'on est 40 clients a avoir réservé sauf qu'il n'y a que 9 voitures de dispo. On nous propose de nous déposer à notre destination ou bien de se prendre un taxi à nos frais ou une autre location. On se retrouve à 7 personnes dans un 6 places! Le lendemain, silence radio, puis on contact easyrentcar... finalement on aura peut-être un véhicule en fin de soirée. On décide de se rendre sur place car on ne veut pas attendre jusqu'à tard le soir... Sur place on exige un véhicule et on nous dit qu'il y en avait une 20taine et que seuls les premiers à se déplacer en auraient. On a bien fait. Finalement le véhicule sera de chez SIXT. Malheureusement pour nous, problème de ADBLUE au bout de 2 semaines, obligé de changer la voiture... On nous propose une autre véhicule qui a consommé 20 litres ou 20 litres pour faire 40 kms, ou 40kms. On échange encore de voiture mais cette fois ci, on les menace pour obtenir un véhicule hyper récent (merci le nouveau format de plaque d'immatriculation qui nous a permis de voir qu'il y en avait quelques une sur le parking).
View moreApril 28, 2019
Destination: Fort De France
I booked a 4 door car and they gave me a 2 door ..... without discount. I told them that I had reserved a 4 door and he said no, I give you what is written on your booking paper. Yet it is written in black in my confirmation email that I had a 4 doors.
View moreApril 28, 2019
Destination: Fort De France
The car was not appropriate for travelling With so Many Hills the engine not powerfull enough even with 2 people on board....
View moreFebruary 15, 2019
Destination: Fort De France
just one thing. We have to drop-off the car clean,so it as to be clean at the pick-up. that one was not so clean, I brign it back better than it was. For the rest every thing was perfect .
View more