Driver's License in Indonesia
To drive in Indonesia, drivers need to present a valid driver’s license held for at least 1 or 2 years (according to different car rental company).
If your domestic driver's license is printed not in English (Arabic, Japanese, Cyrillic etc), an International Driving Permit (IDP/IDL) or an official translation in English is required together with your original driver’s license when you drive in Indonesia.
Drivers holding a valid driver's license of the 10 ASEAN member countries can use their national driver's license in the nine other countries without the need to obtain an IDP. These countries are Myanmar, Laos, Cambodia, Vietnam, Brunei, Indonesia, Indonesia, Singapore, Thailand and the Philippines.
*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.
July 12, 2024
Destination: Bali
Not bad
View moreJune 18, 2024
Destination: Bali
Very satisfied
View moreOctober 10, 2022
Destination: Bali
Good reception Efficient coordinating Very courteous
View moreOctober 31, 2021
Destination: Jakarta
I spent an entire day in Jakarta, going from North to South to Central, but couldn't pick up the car. Why was there no car at the airport as promised? Are you testing us with a game of finding the car in Jakarta?
View moreFebruary 5, 2020
Destination: Yogyakarta
Pick-up and drop-off were very simple, staff handed over the car ahead of time, very considerate service
View moreJanuary 30, 2020
Destination: Bali
Quite good
View moreJanuary 4, 2020
Destination: Bali
Booked car is Toyota Innova or similar. Received car is Wulian Cortex. The size matches with the description however the quality does not. Details regarding pick-up location is vague and thus double checking over telephone call was necessary to pick the car.
View moreSeptember 25, 2019
Destination: Bali
During my time using the car in Bali, it broke down and wouldn't start. After calling the car rental company, they said the location was too far, and I had to fix it myself. After finding a repair shop and fixing it, the company wouldn't reimburse the repair costs. Their service concept is simply absurd. During pickup, it was agreed that the car would be returned at the Hilton Hotel near the airport. When the appointed time came, they didn't come to pick up the car, and the next day they claimed they never agreed to the pickup at the hotel. At that time, I was wary of their dishonest practices, so I asked to have the hotel pickup time and address written into the contract. The staff brazenly lied, which was disgusting.
View moreAugust 11, 2019
Destination: Jakarta
The car was okay but cleanliness was not. The car ceiling is dirty. It was less than 24 hrs receive the information as trac (service provider) no longer has airport counter
View moreJune 16, 2019
Destination: Bali
The company claimed they didn't see my order and only found it after I called! They suddenly realized the order just came in! Please explain this clearly.
View moreMay 28, 2019
Destination: Bali
Just keep some air freshners inside car
View moreOctober 23, 2018
Destination: Bali
Couldn't get the car at all, QEEQ didn't help, and finally had the hotel pick us up. Terrible rental company.
View moreOctober 2, 2018
Destination: Bali
Waited for two and a half hours for the car. The timing is too unpredictable.
View moreJuly 26, 2018
Destination: Medan
Where is the rental company? The location was closed, making it seem like a real hassle.
View moreJune 8, 2018
Destination: Bali
Couldn't contact anyone during drop-off.
View moreMay 5, 2018
Destination: Bali
The service from the pickup and drop-off staff was excellent. They even helped with our luggage, making the whole process quick and trustworthy.
View moreMarch 23, 2018
Destination: Bali
Very polite
View moreDecember 27, 2017
Destination: Jakarta
Like: Good try again
View moreNovember 8, 2017
Destination: Bali
Good, convenient and fast
View moreSeptember 1, 2017
Destination: Bali
There's no dedicated counter at the airport! You have to go to the service desk and make an announcement to call someone! The car wasn't in a full tank when handed over, so you have to refuel after picking up, which affects your schedule. They don't refund money if you return the car with more fuel, which is very different from experiences in other countries!
View moreJuly 26, 2017
Destination: Jakarta
Pickup at the airport was very enthusiastic; the car broke down in Bali, and the rental company sent someone to fix it; allowed us to change the drop-off location and picked up the car from the new location.
View moreFebruary 16, 2016
Destination: Bali
Staff were waiting at the airport information desk but did not provide GPS.
View moreFebruary 14, 2016
Destination: Jakarta
When I arrived at the airport, I really didn't know where the AVIS counter was, so I asked around. Eventually, someone told me it was at the tourist information center. After going there, someone helped me contact the AVIS staff. After a while, a person in an AVIS uniform came over holding a sign with my name on it. It turns out the staff were waiting for us at the arrival area, but we didn't notice and were searching around cluelessly.
View moreJune 6, 2014
Destination: Bali
The service is relatively satisfactory, but not the vehicle. The tire treads are almost worn out, and the vehicle is old.
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