Great to see you!
Sign up today for an extra US$40 coupon package!
Q1.What is an insurance excess？
Q2. How can I add an addtional driver?
Q3.What if I want to pick up or drop off my rental car out of office hours?
Q4. Can I take the hired car to another country or cross border?
Q5. Can I pick up my car at one location and return it at different location?
Know our privacy policy - you can easily unsubscribe any time!
Send
Sign up today for an extra US$40 coupon package!
Customer Service
August 28, 2024
Destination: Gaborone
66 RMB was charged to the credit card without any prior notification via phone or email.
View moreJanuary 31, 2020
Destination: Francistown
They use old cars. They gave me a very dirty car that was not washed and not properly serviced. But I told them to go and wash the car and valet it so they took it back for valeting and brought the car to me at 1300 hrs instead of 10 am. The car had so many scratches and many dents. Bid set should value their international customers and provide good cars. I was a little bit disappointed with the state of the car I got. They photocopy the credit card details, card number, cvv and expiry date and keep it in their records which can lead to ones credit card being used fraudulently if the records get seen by someone else( I don’t know if that the right proceedure) though. The staff that helped me were professional.
View moreJune 21, 2019
Destination: Gaborone
Terrible!!!! It was a very unpleasant experience because the agent wasn't clear about the upcharges he was trying to sell as well his whole demeanor was rude.
View more