Belgium Car Rentals

Convenient location, easy to find; excellent service, very welcoming.

The car was brand new, very lucky, and had plenty of trunk space.

Satisfactory

Satisfied

Very good, it's a Hertz location.

Good overall.

Excellent

They even upgraded the car with extra 70 euros! I had a good time!

Overall satisfied.

The overall service was fine.

Very satisfied

The service was excellent, and the location is inside the airport.

Satisfied

Very good.

The process was smooth, the location was convenient, and the car was new, clean, and tidy. Make sure to familiarize yourself with the driving laws of the country in advance.

The staff upgraded my vehicle.

Satisfied

The overall service was excellent, and the car was great—brand new.

I ended up paying over 300 euros for the car rental, not very satisfied, Sixt is better.

The store staff provided excellent service. Although snow tires were not available, they offered snow chains. If snow tires are needed, make sure to order them in advance on the official website.

Satisfied

Quite satisfactory.

Good service.

Very satisfied.

Very good.

It's okay.

Not enough information was given about the process. I had to go back inside to pick up the key and more information about the operation of the car would have been helpful.

Satisfied

The car is very easy to drive and feels sporty.

It's my first time using Budget; the car condition was quite good.

Good

Very satisfied

Excellent

Pretty good overall.

The service was excellent. I was assisted by Jay, who was very friendly. If I visit Belgium again, I would consider renting from Budget again.

Overall, quite good.

Very good.

Pretty good, no insurance upselling, and was upgraded from a Peugeot 308 to a Peugeot 5008.

Pretty good overall

1. I had already purchased full insurance, but when picking up the car, the front desk insisted I pay for roadside assistance insurance, claiming it was mandatory. However, I've visited Belgium many times before and never needed it. When I asked if it was possible not to buy it, they said it was optional but warned that calling roadside assistance without it would cost more. In the end, I didn't purchase it. 2. From September 25 to 28, I parked the car in a lot for three days while traveling to Italy for business. When I got back, the battery was dead. My local Belgian colleague and I had to push luggage weighing dozens of kilograms twice to their car dealership and staff at the floor B0 service center, but they refused to help, claiming it wasn't their responsibility and offering no solutions. Even my Belgian colleague was shocked by their terrible attitude and service. If locals struggle with communication, imagine how helpless I felt as a foreigner! 3. Eventually, I called roadside assistance and waited an hour and a half for a technician to fix the battery. The issue was resolved without any additional charges as of today. 4. This car was mostly used for trips to and from the airport and was rarely driven. However, within a few days, it started leaking water. When I went grocery shopping, it left a puddle in the parking area. It was frustrating, but somehow the leaking stopped shortly after. Driving it remained nerve-wracking for a few days. 5. Overall, the car was in poor condition, and the dealership's service was terrible.

There was no line for processing, so the process was fairly quick. If there were people ahead, it would take at least 10 minutes per customer, so some waiting would be required. There was no upselling, and I even proactively added full insurance for 130 euros for 11 days to avoid any trouble.

Satisfactory

Satisfied

Overall satisfied, though the car model provided this time was average.

Average to above average, the car was mediocre and quite expensive.

Satisfied, no hidden charges.

Very good.

You can spot it not far after coming out with your luggage, and if not, just ask someone for directions.

The contract price did not match the final price. Upon arrival, there were additional charges, and resolving the issue through an appeal took a long time with no resolution. Despite repeatedly confirming the car exchange location, poor coordination resulted in wasting half a day with no progress. They forced an upgrade to a higher-priced model and added extra charges, explaining to the platform that it was because I arrived at the store 45 minutes early.

Good, they can communicate in English.