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Last updated on: April 9, 2025
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27Rental Locations
20Airport Locations
Map View of Car Rental Locations in Tenerife
GOLDCAR
6.6/10
Europcar
7.7/10
TOP CAR Canary
9.4/10
TopCar
9.0/10
Record Go
2.0/10
TURISPRIME
8.0/10
Offer Car Hire
10.0/10
ACE
9.0/10
SURPRICE RENT A CAR
10.0/10
Rhodium
5.3/10
Hertz
8.4/10
Budget
8.7/10
Interrent
4.8/10
AVIS
8.5/10
CICAR
9.0/10
GoByCar
8.0/10
OK Mobility
6.3/10
Orlando
7.2/10
Keddy by Europcar
7.1/10
FLIZZR
5.0/10
Reviewed: March 6, 2025
The waiting time was a bit long, but the staff had a great attitude and did not push unnecessary sales.
Reviewed: January 2, 2025
As few other people I was scammed for "taxes" on the spot even though I paid the whole sum of the rent beforehand. Thus a one-star experience, not recommended.
Reviewed: April 23, 2024
The service attitude was quite good. Apart from the car being relatively old, everything was fine overall.
Reviewed: April 20, 2024
Yeah all worked as it should. A very well used Opel Crossland is not an Audi A2 but it worked for me. Car had plenty of dings in it, but this is normal in Tenerife. Car was fine in all respects, other than a dragging brake. Return process simple and a very helpful guy looked after me. Deposit was a bit steep, but it was only pre-authorised and was removed soon after return.
Reviewed: April 8, 2024
The pick up process was most difficult. It was a ticket system but was not communicated so we stood in a crowd for 15 min before we realised. Then there was only 2 staff and it was very slow. We sat on the floor waiting. Then they didn’t take AMEX, which is ridiculous as it is a worldwide accepted card.
Reviewed: February 25, 2025
A large, well-established company with a very professional attitude.
Reviewed: February 10, 2025
The rental company changed my car, and I am completely dissatisfied. I originally rented a pink convertible Beetle, and I checked on the Zuzuche website—there was only this option available in the same category, nothing else. However, when I arrived, they said they didn't have it and gave me a white convertible Volkswagen instead. I reached out to Zuzuche customer service, but they couldn't resolve the issue at all. Most importantly, the Zuzuche page showed only the pink convertible Beetle under the same category; otherwise, I wouldn't have chosen this rental.
Reviewed: June 15, 2022
The woman at the Europcar stop was absolutely wonderful! She helped me to choose a car that would best fit my needs and made the renting experience very easy. She went above and beyond and gave me some great travel recommendations. Also, I loved the car she connected me with (I had initially chosen a different car). I would 100% recommend!!
Reviewed: February 13, 2020
Bue noches, Tengo problem con Europcar para el impacto que se ve con dificultad en las fotos
Reviewed: August 21, 2019
Horrible, never again. I was pushed into purchasing an insurance worth several hundred euros because I was a female traveling alone-- the gentleman next to me picked up his car without insurance no problems.
Reviewed: October 8, 2024
The service attitude was excellent. They couldn't find us, so they came to pick us up in a car. Truly heartwarming!
Reviewed: January 22, 2024
Didn’t have an automatic transmission car which I had booked.
Reviewed: December 14, 2024
Can be long queues and big waits, even if you have checked in online, they don't seem to have a 'just collect your keys' option unlike a few others
Reviewed: October 21, 2022
I had an email confirming that the the car was off hired and returned with no new damage on the off hire due day (10 11 22) The company has tried to charge my card €720.05 yesterday (10 19 22) with no explanation. Fortunately I use a travel debit card with not much credit and so was declined! I would like an explanation from the hire company please.
Reviewed: January 20, 2020
nos puesimos en contacto con la empresa orlando.com y con un seguro a todo riesgo, mejoramos el coche solicitado, así como le lugar de devolución que también abonamos aparte, y que en la web de petición no podíamos determinar
Reviewed: January 7, 2020
It is confusing that the car rental company is "ACE" everywhere in your material, but in reality si RhodiumCar.
Reviewed: September 1, 2019
The only criticism I have is the car lacked power/ under preformed for its size.
Reviewed: April 19, 2019
Our pick-up and drop-off was made seamless by the lovely staff person from Surprise.
Reviewed: February 26, 2019
Es un engaño. Aunque tengas un seguro te hacen comprar otro amenazándote.
Reviewed: January 16, 2025
I chose Compact (Volkswagen Golf) or similar. But I got a mini crossover Dacia Duster. The car was absolutely new and did it weekend job well.
Reviewed: October 22, 2024
Hertz si presenta sempre come un ottima compagnia di noleggio. Sono sempre stato soddisfatto.
Reviewed: September 24, 2020
Buen trabajo del personal en el mostrador, atento eficaz y muy simpático.
Reviewed: August 13, 2019
Definitely exceeded my expectations,I got an upgrade to a CABRIO VW BEETLE as they had no mini,s,the desk staff were very professional and helpful .
Reviewed: January 2, 2025
Error en factura en número de km, se ha mandado incidencia.
Reviewed: November 2, 2024
Staff were helpful. It was not clear that car hire was not based at the airport and the directions for the bus were not accurate so we wandered around the airport searching for a while and then had a 20 min wait for a bus. Unsure if this is a QEEQ or Budget issue.
Reviewed: February 18, 2020
Was a little confused by the email saying I needed an IDP - which I didn’t. Other than that I was extremely pleased with the car and service.
Reviewed: February 16, 2020
Budget at Tenerife South is by far the best hire company with a spacious site, lots of booking staff and almost new- if not new cars on offer!- I now make a bee line to them
Reviewed: August 19, 2019
They asked for too much bail, I had to pay more than agreed I was charged for cleaning the car. Never happened!!!!
Reviewed: May 31, 2019
Id like to have my refund because I didn’t take the car, The receptionist came up with lots of fees and also he ask me for £1.000 for deposit, but online the info was totally different ($300 to $500). I paid for extra insurance and he was asking again for more payments!
Reviewed: May 4, 2019
Car was fine. Very disappointed about the extra charge.
Reviewed: March 11, 2019
There were a lot of hidden costs that we were not informed about upfront, including a mandatory €1000 deposit if we didn't pay out for the extra insurance cover, and a €102 fuel deposit (which is more fuel than will even fit in a Fiat 500). Staff also didn't tell us about these costs in one go, even when directly asked 'what is the total we will have to pay'. This created a really negative experience for us and impacted on a lot of our holiday plans. It seemed like this was intentional, a way of forcing people into paying money without giving them the full information in advance, and it felt like we were being scammed. It was also contrary to the information that we received from our broker, Easyrentcars.com, which advised that we could be charged a maximum deposit of up to the equivalent of $500, meaning that we were missold this car hire deal. In future I will avoid Interrent and recommend that others do also.
Reviewed: March 3, 2019
Inter rent were terrible. Incredibly rude staff. Long wait. We left without a car in the end
Reviewed: February 21, 2020
Good service, prompt pick-up from airport although the instructions for the location of the bus were not exactly accurate. Good car and great value for money.
Reviewed: January 2, 2020
V easy collection and drop off process. Car was comfortable and economical.
Reviewed: February 25, 2019
A little bit curt when completing pick-up process but this may have been just language differences. Excellent when I left my luggage in their office.
Reviewed: November 15, 2022
Long wait at the Cicar desk, although each position was attended. Vehicle (Fiat 500) was inadequate for the hills in Tenerife. (This was my fault, not Cicar's)
Reviewed: December 24, 2023
Didn’t meet with any agent / rep in the terminal at pick up as instructed, we asked locals for directions to the Gobycar shuttle and luckily they were able to help us and tell us where to go. Shuttle bus parked at bay E3 for information. Please update for other users as to the instructions as there may have been other renters not so proactive and waiting around in terminal for agent. Other than that it was a straight forward process and got an upgrade to vehicle for free. Person on desk was friendly and helpful
Reviewed: February 16, 2025
Dreadful company, the girl called María at the drop off was very rude,
Reviewed: January 20, 2025
Very satisfied, the car was in great condition and relatively new.
Reviewed: April 1, 2024
Be careful with this car rental company. Make sure to thoroughly check the car and get insurance. I was charged 400 euros for a small scratch on the wheel. Locals recommend Cicar as a more reliable option.
Reviewed: July 9, 2023
The staff was not professional and unfamiliar with their tasks. What kind of logic is it to let the customer decide how to resolve issues? Is this how they are trained? They asked if I wanted an upgrade when I couldn't find the pickup location in a foreign country and couldn't reach them by phone. Customer service said communication could only be done through email. If I were the boss, I would have fired such an employee!
Reviewed: December 31, 2019
Terrible car rental! We encountered some issues on the road and called the rental company, but they kept passing the buck. No one spoke proper English, only gibberish, and their attitude was extremely poor. We finally had to contact the local police, who had to force the rental company to send someone to help us.
Reviewed: December 25, 2019
Easy going, good communication, the only little problem is the meeting point at Tenerife North Airport isn't the easiest to find, but everything turned out well after that.
Reviewed: May 20, 2019
The car exceed my expectation. The booking process at the counter was easy. Just need clear sign where to get the pick up area at the airport because the representative waited at 2nd basement. It took a while to ask around.
Reviewed: February 27, 2019
Terrible, people waiting 2-3 hours to collect there hire car. Unhelpful staff and no organisation at the collection location. Worst hire experience ever!
Reviewed: March 26, 2019
I got the car at night, without inspection damage. The next morning I saw a lot of damages on the car. Bit not all damages were indicated in the contract. So I took a photo of all the damages.
Reviewed: February 17, 2019
Fairly long wait for pick up. Was told when booking online I had paid in full and would pay nothing at pick up. When picking the car up I was required to pay an additional 23€ tax and an 800€ deposit.
Reviewed: February 11, 2019
First of all, this was my worst car rental experience ever. I don't know if choosing Zuzuche or Europcar was the mistake. I arrived before 11:00 PM local time, but due to not knowing the time difference, I thought it was almost midnight. So I rushed to Europcar and told the lady there that I lost my luggage and would come back after filing a claim. She didn't kindly inform me that if I had completed the process then, I wouldn't need to pay a €55 fee. Furthermore, when I finally finished filing my claim, around 11:15 PM, Tenerife North Airport was completely deserted, and there was no one renting cars. I stood in the wrong line, and the elderly lady charged me €23.84 for a premium location fee. I was anxious to leave and frustrated about my lost luggage, so I didn't check the details carefully and signed. I could put up with all of this, but then, when I got back, I was charged an additional €24 for reasons unknown. The pre-authorization was clearly €100, but they only reimbursed €76. This is unacceptable. Even in China, such a scam company wouldn't exist. Hence, I give the partner company an extremely low rating. Oh, by the way, other companies have 24-hour service and are half the price on other websites. So, forget about domestic apps; it's disappointing.
Reviewed: November 14, 2024
Primero, te amenazan como una mafia para que contrates un seguro que no necesitas. Si no lo haces, aunque devuelvas el coche en perfecto estado, te mandan fotos de mala calidad que desaparecen inmediatamente para exigirte más dinero. Ahora entiendo por qué todas las demás empresas de alquiler de coches del aeropuerto estaban llenas de gente y esta estaba vacía.
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