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Last updated on: December 19, 2024
48Rental Locations
17Airport Locations
Map View of Car Rental Locations in Sapporo
Car Rental Hokkaido
8.4/10
Hertz
8.0/10
Europcar
7.8/10
WorldNet
10.0/10
AVIS
10.0/10
Budget
9.0/10
Times
6.1/10
YESAWAY
6.0/10
KARAOKE RENT A CAR
10.0/10
samurai
9.3/10
NIPPON
10.0/10
Orix
9.3/10
Hondarent
8.8/10
Niconico Rent A Car
4.3/10
Nissan
9.2/10
Reviewed: November 18, 2024
The folks can converse in japanese as well as chinese or english.
Reviewed: July 6, 2024
The store is excellent, both pickup and return are efficient, and the staff's service attitude is great. It made our self-driving trip very enjoyable.
Reviewed: March 15, 2024
The overall service was excellent, and the efficiency was high as well.
Reviewed: January 5, 2024
Staff were very helpful. They speak English and mandarin also
Reviewed: May 25, 2024
Average experience. I had purchased insurance through the rental platform but they claimed they could not find it at the pickup location. After showing them my insurance document, they seemed a bit unhappy.
Reviewed: August 3, 2024
QEEQ changed my booking from Eurocar to Times. The Times staff was nice on the pick-up and drop-off but TERRIBLE with their flexibility.
Reviewed: July 23, 2019
Book Eurocar but the car company operates by Times, good service too
Reviewed: June 18, 2019
The car was not good. Dirty. Not cleaned outside for rental. The front window rain blade was too old that the plastic would not effectively wripped off the rain.
Reviewed: August 23, 2019
The receptionist was a lovely lady from Taiwan, very polite and helpful, resolved all my issues.
Reviewed: August 17, 2018
They managed the queue well, explained the rules clearly, and the procedures were not complicated. They were also patient in answering questions.
Reviewed: July 1, 2024
Check engine oil warning light came on after two days. The gas station attendant helped me call the rental company to confirm the type and added oil. Feels like the inspection wasn't thorough enough.
Reviewed: August 21, 2019
Counter staff was helpful, however, no sure why i have to wait for 45 min in the airport to be picked up by the shuttle bus service to Times!
Reviewed: October 31, 2018
Service was quick, but communication in English was difficult
Reviewed: December 16, 2023
Apart from one staff member in a red uniform whose lack of smile and stiff conversation made me somewhat dissatisfied, the other employees were very friendly and had a good sense of service. Moreover, the car I received was different from the one I booked, and the store didn’t explain this when I picked up the car. It wasn’t until I returned the car and inquired that the staff said it was because the original model didn't have snow tires, so they replaced it with one that did. I bought insurance at the store, but when I called to discuss return details, the staff initially claimed we hadn’t purchased any insurance. It wasn't until I insisted she check carefully that she realized we had full coverage. This is my experience feedback.
Reviewed: February 17, 2020
The people where super efficient and friendly. I will definitely recommend them to others and will use them again
Reviewed: February 3, 2020
Atencion excelente y un trato muy bueno y amable
Reviewed: November 22, 2019
Car and staff were good and friendly. Good thing i booked and got a 4wd prius as i believe that is super helpful to drive in snow (without ice chain on wheels). Car infotaiment wasnt friendly. Ended up without music most of the time and only occasional radio every now amd then in the city
Reviewed: September 26, 2019
We had a great experience with the vendor and I recommend them.
Reviewed: September 9, 2019
Staff was helpful. Didn't take long for the whole pick up process. Free GPS, ETC rental and even a tank of gas! Excellent value for money!
Reviewed: December 2, 2019
There was good English communication when picking up the car in Sapporo. The car inspection was thorough and the service attitude was excellent.
Reviewed: July 6, 2018
Like: Very helpful
Dislike: Confusing about insurance, not sure if they understood l had insurance covering excess
Reviewed: November 21, 2019
The female staff at the Chitose branch was very unfriendly and impatient when we exchanged cars, and she didn't listen carefully. However, she was very enthusiastic and full of smiles when attending to Japanese customers.
Reviewed: November 4, 2019
Quick and easy car rental process. Wished that the staff was more aware of my ETC rental. I need to remind the staff that I have booked ETC card else I would have start my road trip without it!
Reviewed: October 10, 2019
The service is excellent. Easy location to pick up and return car.
Reviewed: September 22, 2019
Smooth shuttle service to pick up location from the airport. Excellent customer service.
Reviewed: September 22, 2019
Need to make prior reservation for renting of ETC card (Hokkaido Expressway Pass).
Reviewed: August 27, 2019
The service is great, the car is super good, clean.
Reviewed: August 3, 2019
I realised the car was quite small and we were having hard time squeezing in our med size luggage bag. I requested to do an upgrade for a bigger car but was told I can't do that as I already paid for the car I chose during my booking. Was a bit upset as there are 4 of us and 2 are seniors. End up we have to force everything into the car. I wish we are allow to do upgrade on the spot. Or at least show us the car first before we pay for the balance as I was told because I make the full payment therefore I was not allow to do any upgrade. Beside that the customer service was good. They are polite and patiently answer all my enquiries eventhou there was a language barrier. They even make the effort to call a translator and explained to me in english. Thumbs up.
Reviewed: May 8, 2019
The pickup location is a 5-minute walk from the train station. The staff were very friendly and accommodating. We reviewed the documents and filled out the forms quickly before picking up the car. Returning the car was also fast, as they just checked the fuel receipt.
