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Review
Last updated on: December 19, 2024
RENTMOTORS
9.8/10
AVIS
9.6/10
TISCAR
5.6/10
Europcar
7.3/10
Naprokat
7.3/10
Reviewed: August 25, 2019
At Sheremetyevo Airport in Moscow, I encountered a handsome guy who spoke excellent English. He was sincere, enthusiastic, and provided efficient service. He even walked me to the parking lot exit to generate a payment card before leaving. I am very grateful and satisfied.
Reviewed: August 12, 2015
It was easy to find the Avis store at Moscow airport. A tall Russian guy who speaks fluent English assisted us. The rented Tiguan wasn't available initially, so they offered a Skoda. However, we found that the window controls were broken. Since there were no other suitable cars at the location, he contacted another store in Moscow. Realizing the peak hours, he suggested we drive to our hotel first. Later, his colleague drove a new Mercedes SUV to our hotel and exchanged the car there. He even demonstrated how to exit the airport gate for us and stayed until we understood. Just as we were checking in at the hotel, his colleague arrived with the Mercedes. The windshield got chipped by a stone during our trip, but when we returned, the inspection and billing process was quick.
Reviewed: January 15, 2019
No one was there when picking up the car, had to wait a long time.
Reviewed: January 15, 2019
There was no one available when picking up the car, we had to wait for a long time.
Reviewed: November 17, 2018
A deposit of 45,000 rubles was deducted on October 5th. I returned the car on October 7th with no incidents, but as of today, November 17th, the deposit has not been returned. I have sent multiple emails to Europcar customer service with no response. The after-sales service of QEEQ is also very slow. I will never choose Europcar again!
Reviewed: October 1, 2014
Naprokat does not have an office at the airport! We had to pick up the car in the parking lot. The address on the QEEQ order was fake. The rental was scheduled for 19:00. Starting from 18:30, we called several times and always received a reply to wait another 5-10 minutes. It took six or seven calls before we finally got the car at 20:30. The car we received was newer and larger than expected, with only 5,000 kilometers on it.
Reviewed: August 25, 2014
This company's location is easy to find and the service is excellent. Although the front desk attendant's English wasn't fluent, he used an English-Russian translation app very smoothly, so communication wasn't an issue. The car was in great condition, very new and clean. They won't try to upsell you unnecessary things. The guy I talked to on the phone spoke excellent English and I finally met him when returning the car. He was tall and handsome; not sure if he's rich. He was also very efficient. Russia is a beautiful and great country, perfect for a road trip!
It takes up 39% of all car rentals. Top selected car types are: SUV, Small, and Large.
* Based on all bookings from Sheremetyevo Airport (SVO) for the last 30 days.
Lowest rental rates at the Sheremetyevo Airport (SVO) is USD 38.8 on average, and can go up to USD 66.09 at the busiest . Use this conclusion to schedule your trip to your best interest.
In contrast, Saturday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Sheremetyevo Airport (SVO).
* Based on the scheduled pickup time of all bookings from Sheremetyevo Airport (SVO).
Most customers book a rental car from Sheremetyevo Airport(SVO) for 4 days, showing a medium length of rental period is more favored.
Reviewed: June 5, 2020
The service was excellent