No eToll available, cannot add later, can only pay a daily toll fee of 25 dollars.

Never get the pre-selected car model

The rental location was very close to the hotel, so it was convenient even in light rain.

The company is big, the airport branch is huge, and the parking areas are clearly marked and quite organized. However, the staff didn't provide much explanation, which caused me to spend a lot of money.

Checking in was extraordinarily slow, as there were only two people in front of me in line and it took over half an hour.

The Pick-Up instructions for ORD are misleading: "From the terminal, you can see the shuttle bus pick-up area. Take the shuttle bus to the store and check in at the counter" ORD has a tram to get to the car rental lot from the terminals; only airport hotels have shuttle buses. Please correct the instructions to indicate that travelers should take the tram.