Overall, I was quite satisfied with the service. Although the car provided was not the one I had reserved, it suited our travel needs perfectly. The interior space was quite large, comfortably accommodating four people, and we had a lot of luggage. The third row seats were ideal for small bags and backpacks. The staff were very warm during the pickup process and did not try to upsell any additional products.
The vehicle looked great in the photos shown, however on closer inspection it had small scratches and dents.
The staff member was ( prompt) showing me a handful of wide angle pictures but no close ups revealing damage.
Most of the transfers I have done have a system where you get a drawing of the vehicle and ALL damage is marked on inspection.
This let's the driver point out any unforseen blemishes etc.
To be honest there was nothing noted
and that left me feeling vulnerable.
I made sure I filmed the vehicle and pointed out all the marks, dents, blemishes.
At the return desk in Greymouth the counter lady was nice and polite, but qestions were raised about one one small dent by the fuel flap.
I showed my video footage at Christchurch Airport and any pictures that detailed the small ding.
In my opinion there was lack of communication. All the damage should be photographed and logged in the system so staff can identify past damage.
The reason I am pointing this out is because I've done more then 40 transfers for transfer car and not experienced this before.
Apart from that, happy with the overall experience.
Thanks kindly
About QEEQ:8.0/10
Good and simple
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Relevant Reviews on Budget Christchurch Airport
Flora Bess
-
-
-
-
View more >Ruth Moore
-
-
-
-
View more >Augustine Windsor
-
-
-
-
View more >Gary Tom
-
-
-
-
View more >-
-
-
-
View more >